Experience

• 

  Freelance

  • Egypt

  • operation Consultant

    • Apr 2021 - Present
    • Egypt

• 

  KSB for food processing and restaurants management

  • Egypt

  • Director Of Operations

    • Feb 2019 - Feb 2021
    • Egypt

• 

  PIzza Master Egypt

  • Egypt

  • Managing Director

    • Jan 2017 - Jan 2019
    • Egypt

    The project is to Build and manage all company business Aspects , my vision and Mission during this project was turning local restaurants company with no management departments -Standers- P&P - control system - HR department - Modern finance department - budget To modern local company with all restaurants company activated and working managing system starting from people to final product , it was a very changeling project that had turn the company to profitable company with the help of the team.

• 

  Nordsee

  • MENA

  • regional director of operation

    • Dec 2012 - Aug 2016
    • MENA

    • Start up the Nordsee operations in MENA market.• Start from planning up to execution for all company plans with the help of the international team and company supportive departments• Open 4 stores in UAE.• Open 1 store in Egypt.• Since May 2013 acting as a Managing Director • Looking over Development – Training - operations – purchasing – Marketing for MENA Markets.

• 

  Icfi

  • Egypt

  • General Manager

    • Jun 2011 - Oct 2012
    • Egypt

    • Responsible for Domestic and international cook Door operations.• Managing 60 stores of Cook Door concept & one store of 7 Grains.• Running the franchise business with all franchise partners.• Manage all Store openings from contract till sales.• Manage Home service.• Setting company Budget.• Setting company KPI.

• 

  Nordsee

  • regional director of operation

    • Jun 2009 - May 2011

    Operation Plan setting – budgeting – site selection – follow up in site design work – follow up on site construction – follow up on Team Hiring process – follow up on Training process – follow up on KPI – follow up on P&L – follow up on going operations excellence – Menu development – Menu Engineering – region startup operations – people development.( all this happen throw teamwork with the other operation supportive departments )

• 

  papa johns

  • Egypt

  • operation manager

    • Nov 2006 - Jun 2009
    • Egypt

    • Prepare the infra stricture of the concept before opening with intl teem• Setting the business plan for the concept coordinate with the supportive departments.• Set the Restaurants opening plan including ( Recruiting – Construction – decor – design- Equipment order – small wear order – furniture order ) • Follow up & approve stores design – electro mechanical design.• Set the quality control center QCC at Apour city where all our food items get prepared.• Follow up the opening teem training with the help of INTL teem.• Open 9 restaurants and QCC.• Running the day to day operations.

• 

  Americana Intl co . Jordan

  • Jordan

  • Pizza Hut Chain Manager

    • Feb 2005 - Nov 2006
    • Jordan

    • Taking the major responsibility in Jordan to launch the Pizza Hut chain, and managing the expansion plan• Setting the business plan for the Chain, and building the expansion plan.• Renovate the concept of 12 restaurants of pizza hut from the old company. • Set concept development plan with development department.• Set concept objective regarding manpower, sales, P&L (focusing on the bottom line), concept penetration.• Interviewing and recruiting the manpower for the chain, setting the training plan with the coordination with HR department.• Operate the chain by using the Managers and supervisor to provide the highest standard of quality, value and customer service.• Control & run day to day operation for the concept, creating the daily weekly, monthly report and routine.• Setting the budget, and the sales target for the chain due to the business plan I prepare.• Controlling professionally the stock and the cost to effect the profitability of the business providing highest contribution percentage in the bottom line of P&L

• 

  Pizza Hut (Americana Intl – Bahrain)

  • Bahrain

  • Senior Area Manager

    • Oct 2003 - Feb 2005
    • Bahrain

    • Taking the major responsibility in Bahrain to develop the business and to open new locations.• Receive the concept of 10 restaurants of pizza hut from the old company. • Set concept development plan with development department.• Set concept objective regarding manpower, sales, B&L, concept penetration.• Execute the development plan for the concept.• Control & run day to day operation for the concept

• 

  Pizza Hut (Americana Intl – Egypt)

  • Chain Manager

    • Apr 1996 - Sep 2003

    • Set concept objectives for pizza hut Heliopolis chain.• Holding interviews for new candidate both team member and management. • Run and control day to day operation for the chain.• Control B&L bands and increase team awareness about it.• Achieve chain plans regarding sales, B&L, turnover, penetration

• 

  Americana Egypt

  • Egypt

  • Chain Manager

    • Apr 1996 - Sep 2003
    • Egypt

    • Set concept objectives for pizza hut Heliopolis chain.• Holding interviews for new candidate both team member and management. • Run and control day to day operation for the chain.• Control P&L bands and increase team awareness about it.• Achieve chain plans & KPI in regards of sales, p & L, employee turnover employee retention and pizza hut Heliopolis chain penetration plan receive 6 stores hand over 12 with a rate of 2 store each year .

• 

  Americana Intl – UAE

  • UAE

  • Assistant Area Manager

    • Aug 1995 - Mar 1996
    • UAE

    • Set area objectives regarding sales manpower and all other B& L bands.• Run day to day operation for the area.• Holding weekly meeting for the store Mgrs.• Execute all marketing plan set for the area.

• 

  MAWARID Food company (WESTERN SIZZLIN Steak House )

  • KSA

  • Restaurant Manager

    • May 1993 - Jul 1995
    • KSA

    • Leads and train the opening team of Western sizzling 90 people of different nationalities with th help and support of the international team and company team.• Implement and lead the team to achieve all company plans.• Run the day to day restaurant operations.• I have been part of the opening team for both Riyadh and Khoper stores.

• 

  HOTEL SEMIRAMIS INTER CONTINENTAL

  • Egypyt

  • ASSISTANT HEAD WAITER

    • Jun 1987 - May 1993
    • Egypyt

    I start with the Hotel opening team and it was for me like a dream came true to start my experience with the Hotel business leader which it takes my business knowledge of Hotels to the next stage.

• 

  HOTEL SONESTA EGYPT

  • EGYPT

  • Captain

    • May 1983 - Jun 1986
    • EGYPT

    I was very lucky to start in SONESTA after I finished my HOTEL SCHOOL DIPLOMA due to the warm family atmosphere that helps me to complete my Kitchen knowledge – service knowledge – rooms division knowledge throw the help and support of all the Hotel supporting departments .