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Khaled Hossam El Din profile image

Khaled Hossam El Din

Operations Manager at Robusta Technology Group (RTG)
Intro Book
Operations professional with experience in event management, facility management, sales, customer service, and project management.
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Location
Cairo, Egypt, EG
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Bio

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Khaled Hossam El-din is a seasoned operations professional with experience in event management, facility management, sales, customer service, and project management. He has worked with various companies, including Robusta Technology Group, Robusta Studio, DKT International, Teleperformance, and Field Action Egypt.

Experience

  • Robusta Technology Group (RTG)
    • Operations Manager
      • Jan 2022 - Dec 2023

  • Robusta Studio
    • Egypt
    • Operations Executive
      • Apr 2018 - Dec 2023
      • Egypt

      Facility Management1-Finding and maintaining vendor contractsRepair, maintenance, and Facility management.2-building improvementWorkplace cleaning and décorOn- and off-site property management.3-Researching IoT devices based on data collection needsIntegrating IoT devices into everyday facilities processes.4-Determining the cost, ROI, and advantage of smart technologies.5-Using aggregated data to better understand the workplace.Event management 1-Brainstorming and implementing event plans and concepts.2-Handling budgeting and invoicing.Liaising and negotiating with vendors.3-Negotiating sponsorship deals.4-Handling logistics.5-Updating senior management.Managing branding and communication.6-Developing event feedback surveys.Obtaining permits.7-Handling post-event reports.

  • Squer Coube
    • Egypt
    • Project Manager
      • 2016 - Mar 2018
      • Egypt

      Event management 1-Brainstorming and implementing event plans and concepts.2-Handling budgeting and invoicing.Liaising and negotiating with vendors.3-Negotiating sponsorship deals.4-Handling logistics.5-Updating senior management.Managing branding and communication.6-Developing event feedback surveys.Obtaining permits.7-Handling post-event reports.

  • DKT International
    • Cairo, Egypt
    • Sales Executive
      • Jan 2015 - Aug 2016
      • Cairo, Egypt

      - Creating a customer database Doctors, Hospitals, Labs, Pharmacy - Follow up - Working to achieve the highest percentage of sales- View products- update database and add new area

  • Teleperformance
    • Cairo, Egypt
    • Customer Service Agent
      • Oct 2011 - Oct 2012
      • Cairo, Egypt

      Customer service - Inbound& Outbound Call - updates data and support information to Client- oracle siebel crm- Vodafone Account

  • Field Action Egypt
    • Cairo, Egypt
    • Supervisor
      • Oct 2007 - May 2010
      • Cairo, Egypt

      started work during in studies and I worked on some Projects - Sales at the Vodafone outsource Roadshow - Sales at the P&G Supermarket exhibition- Usher at Pepsico Company at Pepsico Company

Education

  • 2007 - 2010
    Cairo University
    Bachelor's degree of social work, Good

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Industry Focus. “Technology, Information and Internet”

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