Experience

• 

  Nasco Insurance Group

  • Saudi Arabia

  • Head of Credit Insurance -Middle East

    • Apr 2023 - Present
    • Saudi Arabia

• 

  Aon in the Middle East

  • Saudi Arabia

  • Senior Account Manager

    • Jul 2019 - Apr 2023
    • Saudi Arabia

• 

  Euler Hermes ACMAR / Allianz Trade

  • Morocco
  • Insurance
  • 1 - 100 Employee

  • Senior Business Development & Key account Manager

    • Apr 2018 - Jul 2019

  • Business Development & Key Account Manager - Ksa , kuwait and Bahrain

    • Aug 2014 - Apr 2018

    Trade credit insurance

• 

  Nestle S.A.

  • Khobar

  • Key Account Specialist

    • Sep 2013 - Aug 2014
    • Khobar

    Coordinate with Account Managers in managing account activities and processes. Analyze and manage account renewal process. Analyze and resolve client queries in accurate and timely manner. Maintain positive working relationship with clients for business growth. Develop effective business presentations according to the client needs. Develop and maintain client reports. Review reports for accuracy and integrity. Manage endorsement requests and change requests from customers. Develop account management plan to meet business objectives. Provide excellent customer service to ensure customer satisfaction. Organize staff training for performance and skill developments. Ensure client deliverables are in accordance with company standards. Execute and manage assigned work within allotted timeline and budget. Review and manage fund transactions, payments, invoicing, remittance, etc. Organize account meetings and provide agendas and meeting notes.

• 

  Arabian Petroleum Supply Co. (APSCO)

  • Saudi Arabia
  • Oil and Gas
  • 200 - 300 Employee

  • Oil & Gas Sales Supervisor

    • Jan 2013 - Aug 2013

    Responsible for Sales and Application activities in Eastern Region .Manage quality and consistency of product and service delivery, achieving sales revenue and profit targets within the designated territory as set by Sales Manager, Branch Manager and/or Business Development Divisional Head.Create an awareness of Mobil Products amongst clients and potential customers by providing information on product range and related services. Manage and develop Sales and Support Team. Responsible for achieving sales targets and objectives.Meet and exceed annual stated budgets.Maintaining existing customer base within the designated territory and explore new customer & vendor base.Identify customer requirements and offer Mobil scope of supply and explore new areas of business development. Ensure high level of customer satisfaction through effective customer service, technical assistance & prompt after sales service.Implement/execute corporate sales & marketing strategies to market Mobil Products and Services Provide technical (Engineering / Design) support for Mobil product range and applications. Establish and maintain relationships with engineering application related product suppliers.Monitor and analyze sales and marketing activity against company objectives.Report and document the activities carried out in line with the documentation requirements of the company.Ensure compliance with all applicable standards.Ensure processes and practices are benchmarked with international standards/regulations/codes.Monitor and report compliance for sales and marketing activities.Assist Logistics & Supply Chain Department to maintain optimum central distribution stock levels of related products, as well as working closely with the central Order Management Team in relation to customer quotes and tenders.Sales Order and Delivery Note processing directly in the systems

  • Field Engineer

    • May 2012 - Jan 2013

    •Represent MOBIL in a positive and professional manner.•Work with all personnel and outside contacts to satisfy clients and achieve company goals.•Identify areas of improvement in the company and assist in creating and implementing solutions.•Identify wasteful or inefficient practices and other unnecessary expenses to maintain a strong.•Ensure that workers are following all safety guidelines, reports violations to management.•troubleshoots and maintains an extensive variety of products and equipment.•Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.•Determines and recommends which products or services best fit the customers’ needs..Travel to and from customer locations (usually by Air plane), documenting work activity and maintaining administrative paperwork.•Communicate issue and problem resolution notes back to Response Center.

• 

  National Petrochemical Industrial Company

  • saudi arabia

  • Technical Support Services Engineer coop traninig

    • Feb 2011 - Aug 2011
    • saudi arabia

    1. Serving customers with all needed technical assistance 2. On the basis of market trends and customers technical feedback assist M&S to select the best optimized NATPET grades for commercial gains.3. Assist M&S in customer surveys and analysis of market product trends, and evaluation of customers and their technical needs and know-how status, thus assisting Sales staff in preparing customer profiles and product requirements.4. Advise Sales on deviating, off-spec, and other sellable lots to suggest best suitable applications to reap best prices.5. Handle and extract beneficial inferences from customer feedbacks and complaints, and consequently provide customers with satisfaction towards NATPET products & services.6. Provide assistance to M&S by acting as Customer Complaints Committee Representative (CCCR) and provide technical inputs towards customer complaints and claims, and provide technical basis for customer discounts agreed by M&S on product quality issues7. Motivate customers toward common technical goals and objectives; and provide them with technical information to explore for new opportunities and innovations, which, in effect could promote NATPET products.8. Coordinate customer product trial-testing to provide feedback for product application and development efforts in carrying out the efforts for the customization of new grades according to customer’s specific needs. 9. Assist Sales in determining the appropriate trial-testing sample grade and size for a successful assessment.10. Ensure that all site reports about customer technical visits and periodic reports on all other routine activities are prepared, presented, and properly filed and recorded.11. Support NATPET marketing activities by participating in with personal presence.12. Ensure maintenance and participation in TQM systems and its assigned activities.13. Assist and contribute Product Specialist in carrying out his job functions, as and when need arises