Experience

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  Time Express Parcels

  • Dubai, United Arab Emirates

  • Human Resources Manager

    • Jun 2020 - Present
    • Dubai, United Arab Emirates

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  Ministry of Human Resources and Emiratisation

  • Dubai

  • Human Resources Generalist

    • Nov 2017 - Mar 2020
    • Dubai

    * identify training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments* design and expand training and development programmes based on the needs of the organisation and the individual to improve our service and knowledge for the daily customers* work in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, accountants and senior managers at board level* consider the costs of planned programmes and keep within budgets* Maintain weekly/monthly training related related for the reports of training management and project stakeholders* develop effective induction programmes for new staff, apprentices and graduate trainees* monitor and review the progress of trainees through questionnaires and discussions with managers* devise individual learning plans* controlling attrition& absenteeism during the training using the effective training techniques* Coaching and feedback for the bottom performers* Delivering, evaluating and updating process material in collaboration with client* Responsible for identifying the gaps between the training program and production requirements

• 

  Intelnet Global Service Private Limited

  • Dubai, United Arab Emirates

  • Human Resources Generalist

    • Oct 2015 - Apr 2019
    • Dubai, United Arab Emirates

    • Maintaining organization’s staff by establishing a recruiting, testing and interviewing program.• Ensures the Advisor’s KPI’s are met by assessing the Advisors performance on monthly basisand calculating variations on set standards .• maintain and update employee HRIS information as ( Performance Management , Strategies ).• Handles Account Advisors needed for on-job training and coaching .• Organize Payroll Expertise ,Interviewing expertise , Compensation and Benefits ,Training and Development .• Coordinates, as needed with all supporting function to eliminate any problems affecting theoperationsHolds (and documents) one to one meetings with Advisors to communicate feedback on monthlyperformance assessment results .• Handles Account Advisors needed for on-job training and coaching

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  Almogaz

  • Cairo, Egypt

  • Human Resources Executive

    • May 2013 - Jul 2015
    • Cairo, Egypt

    Direct all hiring and training procedures for new employees.• Source and recruit candidates by using databases, social media, and other recruitment sources.• Conduct interviews using various reliable recruiting and selection tools/methods to filtercandidates within schedule.• Design and implement an overall recruiting strategy .• Supervises/manages the daily activities and performance of the Account Advisors .• Monitors transactions to ensure that QA standards are met