Experience

• 

  McLane Company, Inc.

  • United States
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • IT Asset Management Senior Analyst

    • Aug 2023 - Present

  • IT Asset Management Analyst

    • Apr 2021 - Jul 2023

• 

  Killeen ISD

  • United States
  • Primary and Secondary Education
  • 700 & Above Employee

  • Lead Hardware Support Specialist

    • Jul 2019 - Apr 2021

    Manage a team of IT technicians that is responsible for lifecycle management, systems troubleshooting, and computer and printer repair.

  • Educational Technology Specialist

    • Jan 2017 - Jun 2019

    - Mobile Device Management of 1,300+ Apple devices utilizing JAMF and Apple software.- Maintain and account for the school's 2,000 technology devices; worth over $1.5 million.- Research and provide professional development to 80+ staff on the latest technology integration practices. - Provide audio/visual support for school activities.- Created and maintain the school’s website and Social Media engagement.- Continuously learning and networking with industry leaders to increase my knowledge level, so I can be able to provide the latest and best information to support staff and students.

• 

  US Army

  • Fort Hood, TX | Iraq | Afghanistan | South Korea

  • Electronic Systems Maintenance Warrant Officer

    • Feb 2009 - Jul 2016
    • Fort Hood, TX | Iraq | Afghanistan | South Korea

    -Managed, supervised, and coordinated the installation, operation, repair, maintenance, and modification of the Army's electronics systems and test equipment across multiple repair facilities. -Briefed management daily on electronics equipment development, procurement, capabilities, limitations, and employment. -Managed employees by writing evaluation reports and recommending awards and recognition. -Developed repair and operating procedures to ensure quality control of repaired equipment. -Daily data analysis of repair parts tracking and service schedules to ensure equipment was always ready for use. -Performed additional duties as the Environmental Compliance and Safety Officer.

• 

  White House Communications Agency

  • Armed Forces
  • 200 - 300 Employee

  • Electronics Maintenance Supervisor

    • Oct 2004 - Feb 2009

    -Project manager of research & development projects to integrate cutting edge technology into mobile platforms to ensure timely communications for the White House staff. -Supervise entry-level managers to ensure they enforced policies, practices, and regulations for the U.S. Army, Navy, and Air Force. -Maintained and troubleshot the communications systems installed in over 40 Mobile Communications Platforms in various vehicle configurations. -Ensured that repair functions complied with Army and National Security Agency communications security specifications and policies. -Developed standard operating procedures relative to support shop operations and policies. -Conducted technical and on-the-job training programs for new personnel on shop policies and operations. -Scheduled task prioritization and workflow of unscheduled maintenance work. -Oversaw shop safety; implementing standard operating procedures and creating safety boards. -Traveled worldwide in support of the mission.

  • Operations Center Shift Supervisor

    • Apr 2000 - Oct 2004

    -Shift supervisor working in the Agencies 24-hour operations center. -Utilized software systems, such as Microsoft Office and SharePoint, to manage shift schedules and flow of information. -Prepared daily briefings to be briefed to senior management, and to track personnel and equipment around the world. -Managed a help desk for two years, utilizing Microsoft Active Directory in support of the Senior White House Staff.

• 

  US Army

  • Fort Gordon, GA / Fort Carson, CO / Germany

  • Radio and Communications Security Equipment Repairer

    • Jul 1996 - Apr 2000
    • Fort Gordon, GA / Fort Carson, CO / Germany

    -Managed mobile support repair teams tasked to travel throughout Europe to perform on-site maintenance functions. -Processed and maintained 100% accountability of over 2500 pieces of communications security equipment valued in excess of $12 million. -Established a Theater level program for Europe and Southwest Asia, to identify and train all identified personnel lacking their Communications Security maintenance certification. -Performed repairs and supervised maintenance in radio receivers, transmitters, and information technology equipment. -Performed quality control inspection of repaired equipment and kept detailed records of equipment maintenance.-Proficient in the use of test equipment and tools associated with the maintenance of electronics equipment.