Experience

• 

  Arriva UK Bus

  • Blyth, England, United Kingdom

  • Operations Manager Arriva Blyth Depot

    • Sep 2020 - Present
    • Blyth, England, United Kingdom

    Currently Operations Manager at our Blyth depot where I am responsible for the day to day management of 134 drivers, 3 Duty Managers, 6 Leading Drivers, 2 clerks & 55 buses

• 

  Arriva Group

  • Jesmond, England, United Kingdom

  • Operations Manager

    • Jan 2007 - Sep 2020
    • Jesmond, England, United Kingdom

    Operations Manager for Arriva North East at Jesmond Depot. Responsible for the day-to-day operation of 65 buses and 187 drivers, 9 Supervisory Staff & 2 clerks providing local services to the residents of Tyne & Wear and Northumberland. I have sole responsibility to provide drivers and vehicles for Metro Replacement services when the local underground system is down for maintenance. Also responsible for the procurement of staff to supervise rail replacement coaches on behalf of Arriva Trains.Having previously been in the position of Deputy Depot Manager for Northumberland where I had responsibility for relieving and assisting depot managers at Ashington, Alnwick, Blyth, Hexham & Newcastle depots. In the Summer of 2012, I was seconded to T.G.M. Group to assist with the planning and operations of some 750 coaches and 1500 drivers working on the C.C.P. contracts for the 2012 London Olympic Games.Higly Commended at the 2015 UK Bus Awards for unsung hero.

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  Arriva Bus (UK)

  • Arriva Northumbria Ltd

  • Customer Service Manager

    • Feb 2002 - Jan 2007
    • Arriva Northumbria Ltd

    Customer Service Manager for the North East & Scotland

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  Classic Continental Coaches

  • Annfield Plain County Durham

  • Operations Manager (Moor-Dale)

    • Jan 2000 - Feb 2002
    • Annfield Plain County Durham

    Operations Manager for the Moor-Dale Coaches side of the operation providing a first class service to Newcastle United Football Club & Sunderland A.F.C. Football Club through the provision of high quality team coaches to transport Premiership football players to match day venue's and working alongside other coach operators around the U.K. who provided a similar service to other premiership football clubs to provide airport transfers as and when required by the customer,During my time at Classic I was also involved in providing a first class service to several school holiday companies for the provision of not only continental tours but also the coordination of up to 30 airport transfers a night in the high season all over the U.K.

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  Moor - Dale Coaches & Primrose Coaches

  • Tyne Tunnel Trading Estate North Shields

  • Operations Manager

    • Jan 1997 - Jan 2000
    • Tyne Tunnel Trading Estate North Shields

    Responsible for the safe and efficient transportation of groups ranging from members of the public to Premiership Football Club Players

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  Northumbria Motor Services Ltd

  • Relief Coaching Operations Manager

    • Oct 1988 - Jan 1997

    Assisting the Coaching Manager in the day to day running of a fleet of 10 tour coaches & 12 National Express coaches

  • Local/Long distance coach driver

    • Sep 1986 - Oct 1988

    Worked at Whitley Bay depot as relief coaching driver operating local services, was also union branch chairperson during this period.

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  United Automobile Services Ltd

  • Blyth & Whitley Bay

  • Bus Driver

    • Nov 1976 - Sep 1986
    • Blyth & Whitley Bay

    Local service bus driver at Blyth depot from 1976 until 1979 then moved to Whitley Bay depot until 1988 when I moved to the Coaching unit in Newcastle.