Experience

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  Lipman Brothers, Inc.

  • Nashville, TN

  • Putaway/Replenishment Manager

    • Sep 2012 - Present
    • Nashville, TN

    Manage a multi-faceted warehouse operation with full responsibility to drive results. To lead, manage, and mentor 20+ employees to execute tactical level tasks and activities, and to drive overall operational profitability.Manage all R.S. Lipman products which include craft beers, bottled water, cigars, and crystalImplemented cross-training program for all employees to improve efficiencyWrote new employee review process and development programDeveloped dating procedures and policies for craft beers to help increase sales and decrease destruction of expired beerHelped increase inventory accuracy by implementing and monitoring procedures for location changes and handling product

• 

  Purple Heart Legal

  • Nashville, TN

  • Consultant

    • Aug 2012 - Dec 2012
    • Nashville, TN

    Provide business support to staff in regards to policies, procedures, and operational needs. Developing marketing strategies and reviewing business practices to increase revenue and drive down costs associated with daily activities of the business.

• 

  Tractor Supply Company

  • Franklin,KY

  • Receiving Manager

    • Oct 2011 - Aug 2012
    • Franklin,KY

    Managed a staff of hourly team members to achieve daily production goals and monitor standards to improve performance. Train, mentor, and coach team members in receiving department to maximize efficiency and productivity.Recommended and implemented 3 ideas to improve efficiency and flow off the receiving dock and into DC inventoryAchieved department productivity goal the last 4 monthsManaged multiple receiving categories and product types to maximize labor and outputCross-trained in Letdown/Putaway, Orderfill, and ShippingMember of the Safety Team and certified in First Aid

• 

  Borders Group Inc

  • Operations Manager

    • Apr 2011 - Sep 2011

    Provide leadership to all operational areas for the efficient processing, storage and shipping of product, insuring the highest level of productivity, quality, safety, and overall work environment for all associates. Trained in change management, performance management, team building, and conflict management with the ability to motivate, develop, and effectively manage exempt and non-exempt staff. Supervise 12 area managers and 230 general warehouse employeesAttained facility output and efficiency goals for the past three monthsKnowledgeable in receiving, forklift, processing, and shipping Oversee safety committee and new safety initiatives resulting in decrease of injuries and accidentsDeveloped and head new accuracy initiative for each department to increase awareness and drive resultsAnalyze and report data relative to operations performance, budgeting, and Human ResourcesDevelop cross-functional relationships inside and outside of the DC

  • Area Manager II

    • Feb 2008 - Apr 2011

    Responsible for training, supervising, and driving the performance of 40 or more employees to ensure optimal levels of productivity and quality in supporting and servicing 241 stores in the southeast and midwest.Responsible for department that processed and sorted 54 million units to store locations annuallyIncreased productivity by 20 percent to lower overall cost of department and realize $35,000 in savings annually Drafted new overtime policy that reduced overtime by 35 percent and added to cost savingsOversaw department changes to improve customer service to stores and attain a 99.8 percent shipment accuracyAchieved department output goals the past 3 years by monitoring work-flow volume and staffing Helped launch several initiatives, ie facility roundtable, to improve employee/management relations and communication Increased employees' bonus payments by 15 percent under the company's S & I programMonitored and maintained Unisort 10 shoe sorter that handles and diverts product to the designated locationDeveloped new training program to shorten transition period for new hires or temporary employeesDevelop SOPs for safety and handling problems within departmentWork with other departments daily to manage volume efficiently and move staff to other departments accordinglyConducted mid-year and annual employee evaluations to increase performance and address individual goalsHeaded new LP/Safety initiative to improve the facility's standards and practices to reduce theft and limit the number of accidents and injuries.

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  Dell Financial Services

  • Payment Specialist

    • Aug 2007 - Nov 2007

    Responsible for selling financial services, negotiating deals, making sales presentations, and developing customer relationships for the small and medium size business division.Developed and planned account strategies and activities for specified accountsMaintained awareness of market conditions and competitor's products and pricingForecast account goals by analyzing sales reportsProvided information and technical support to upper management to obtain and maintain customers

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  Sports Seasons

  • Store Manager

    • Jan 1998 - Jan 2007

    Managed 16-20 employees and oversaw day-to-day operations of a retail store. Hired, trained, and scheduled staff to maximize labor to sales ratio.Achievements:Achieved sales goal of 3.5 million dollars in 2006Increased revenues by 17 percent in 2006 by instituting a new sales strategyImproved profit margins by 8 percent in 2006 by executing an overall store inventory strategyMet sales projections from 2002 to 2006Process Improvement:Implemented employee incentive plan adopted company-wide to increase employee productivity and customer satisfactionDrafted new attendance policy for the company and oversaw implementation of the policy and procedures resulting in decrease of absenteeism and tardiness of 35 percent over the first yearStrategy:Analyzed market trends and developed marketing strategies to exploit opportunitiesStudied industry and produced quarterly report on potential vendorsGenerated and analyzed sales reports to control inventory costsHandled overflow product from warehouse by receiving, processing, and distributing to other locations

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  Nashville State technical College

  • Nashville, Tn

  • Adjunct professor

    • Jan 2003 - Jun 2003
    • Nashville, Tn

    Taught Organizational Behavior

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  Sport Seasons

  • Buyer

    • Jan 1998 - Jan 2001

    In charge of $100,000 budget and at once, future and closeout orders of Adidas apparel.Developed Adidas sales and grew the business from $25,000 to $180,000 annually over a three year periodIncreased Adidas profit margin 10 percent over the same period