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Kevin Neighbors
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Bio
Experience
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Vision Financial
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La Porte, IN
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Self Pay and HELP Financial Customer Service Representative
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Aug 2012 - Present
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La Porte, IN
Make and receive inbound and outbound calls. Speak with insurance to obtain, update, and verify insurance information and check claim status. Take payments and set up payment arrangements. Request statements, itemized statements, and financial assistance applications. Verify EOBs and UB04 forms. Train new employees.
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Sallie Mae
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Muncie, Indiana
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Customer Service Representative and Processor
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Dec 2009 - Jul 2012
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Muncie, Indiana
Work delinquent accounts 1-120 days past due to prevent default. Make and receive 250 or more inbound and outbound calls per day. Maintained a monthly quota of $5.5 million or more. Collect $75,000 or more in payments every month. Set up payment arrangements with check, credit, and debit on loans. Take financial statements to enroll clients into repayment programs. Process loan programs for past due loans to bring current.
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Education
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2014 - 2017Ivy Tech Community College
Associate's degree, Business Administration and Management, General
Suggested Services
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Industry Focus. “Financial Services”
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