Experience

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  Holiday inn Express and Suites Fort Washington Whitemarsh Hotels

  • Fort Washington, Pennsylvania, United States

  • Front Office Manager

    • Apr 2021 - Present
    • Fort Washington, Pennsylvania, United States

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  American Heritage Federal Credit Union

  • Wayne, Pennsylvania, United States

  • Member Services Specialist

    • Sep 2020 - Apr 2021
    • Wayne, Pennsylvania, United States

    Integral part of opening team of new Main Line Branch in conjunction with Corporate Partnership with Villanova University Oversee all hospitality reception desk activities including member in branch and phone service requests, prospective member screenings and application processing. Daily Reconciliation of all teller cash, check and electronic transactions.

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  Hersha Hospitality / Holiday Inn Express Malvern

  • Holiday Inn Express Malvern Pennsylvania

  • General Manager

    • Mar 2014 - Jul 2020
    • Holiday Inn Express Malvern Pennsylvania

    Oversee the food and beverage, front desk , housekeeping , maintenance and sales departments. Directly responsible for revenue generation and forecasting , expense control, development of capital improvement plan, purchasing , staffing ,scheduling and payroll.

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  White Lodging Corporation, Courtyard by Marriott Malvern

  • Courtyard by Marriott Hotel Malvern

  • Assistant General Manager

    • 2012 - 2014
    • Courtyard by Marriott Hotel Malvern

    Responsible for the entire operation of this 127 room property in the absence of the General Manager.Direct Supervision over the Front Desk and Courtyard Cafe to include hiring scheduling, training and overall departmental quality assurance. Responsible for tracking, analyzing and communicating guest survey scores to Departmental Managers and all Property Associates on a weekly basis.Working closely with General Manager and Departmental Managers to prepare for year end renovation of Guestrooms , Lobby and implementation of Bistro Concept.

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  ARAMARK Corporation/Villanova University Hotel and Conference Center

  • Radnor Pa.

  • Director of Sales, Marketing and Conference Planning

    • Apr 2011 - Feb 2012
    • Radnor Pa.

    Directly Responsible for the Sales, Marketing and Conference Planning Departments of this Hotel, Conference Center and Mansion Banquet Facility.Direct Supervision of Catering,Conference Planning, Reservations and Sales staff.Develop Effective Group,Transient and Catering Sales Strategies for top line growth Develop Group Room, Catering and Transient forecasts along with annual budgets.

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  InterContinental Hotel Group\ Holiday Inn Morgantown

  • Holiday Inn Morgantown, Pennsylvania

  • Director of Sales and Marketing

    • Oct 2010 - Apr 2011
    • Holiday Inn Morgantown, Pennsylvania

    Oversee the sales and marketing activities of this188 room hotel. Responsibilities include budgeting, forecasting, yield management and direct supervision of the sales and catering staff. Develop marketing, advertising and public relation strategies to positively impact room and catering sales results.

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  ACE Conference Center

  • Lafayette Hill, Pennsylvania

  • Director of Sales and Marketing

    • May 1985 - Sep 2010
    • Lafayette Hill, Pennsylvania

    In charge of the sales and marketing operations of this 120 room executive conference center with over 30,000 square feet of conference space and a 18 hole Gary Player championship designed golf course.