Bio
Credentials
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Innovation Engineering - Blue Belt
Innovation Engineering Institute -
Masters Certificate in Lean Six Sigma - Black Belt
Schulich School of Business - York University
Experience
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Canada
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Motor Vehicle Manufacturing
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400 - 500 Employee
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Chief Operating Officer
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Aug 2023 - Present
The Chief Operating Officer is responsible for Birchwood’s operational effectiveness and efficiency through the leadership of the Operations Leadership Team while promoting and sustaining the culture and vision of Birchwood. Primary role is oversight of all operations to drive sustainable growth and successfully execute on the strategic plan and initiatives as developed by the Executive Team.
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Executive Vice President
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Jan 2022 - Jul 2023
The Executive Vice President will participate in vision and strategy development for Birchwood along with working with the President & CEO, CFO, CHRO, and CIO in all M&A and business ventures. Other key responsibilities will include developing goals for performance and growth along with communication and execution of key business strategies; diligent review of P&L to the respective leadership teams; and being an active force in driving performance while ensuring governance, risk, and oversight for all operations.
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Vice President Operations
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Sep 2018 - Jan 2022
One of three Vice Presidents responsible for Birchwood Automotive Group Operations comprising of 21 franchised dealerships in Manitoba / Saskatchewan / North Dakota; 4 Birchwood Credit Locations in Winnipeg; and 3 Collision Centres. Primary responsibilities focus on Centralized Services; Service, Parts, and Collision; Facility Management & Construction; Used Vehicle Services & Reconditioning; Information Technology & Application Development.
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Vice President Fixed Operations
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Oct 2015 - Sep 2018
VP Fixed Operations for the Birchwood Automotive Group provides operational support to the 17 Birchwood Dealerships focused primarily on Parts and Service operations and Birchwood's centralized Customer Service departments.As a member of the Birchwood Leadership Team, the VP Fixed Operations contributes to the long term direction and operations of the Birchwood Automotive Group's dealerships and collision centres.
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General Manager - Birchwood Ford
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Sep 2016 - Mar 2017
In addition to VP Fixed Operations responsibilities, fulfilled Interim General Manager responsibilities at Birchwood Ford on Regent.The General Manager responsibilities include leadership and overall operation of the facility focusing on sales, financial services, service, and parts departments. The objectives are to ensure customer and team member satisfaction while growing revenue and achieving profit and sales targets.
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Canada
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Motor Vehicle Manufacturing
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400 - 500 Employee
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Vice President Support Services
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Sep 2012 - Nov 2015
Oversees the following core business services: Information Technology (TEAM Systems), Application Development (TSI Innovations), Facility Management (Birchwood Property Management), Marketing (TSI Media), and Birchwood's centralized Customer Service departments. As a member of the Birchwood Leadership Team, the VP Support Services contributes to the long term direction and operations of the Birchwood Automotive Group's dealerships and collision centres.
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Director of Information Systems
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May 1996 - Sep 2012
Oversees all information technology and information systems related operational apects of the Birchwood Automotive Group.
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Management Information Systems Manager
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May 1994 - Apr 1996
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President
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Jun 2002 - Nov 2015
TEAM Systems provides a wide range of information technology services. These services include: • IT Consulting Services• IT Project Management• Technical Support • Network Management• Systems Management• Database Management• Automotive Specific Systems Management (ADP / R&R)• Website Development / Web Hosting / Email Hosting• Advertising and Digital Media Management• Graphic Design• Application Development• Business Process Re-engineeringTEAM Systems has three core business units: TSI Tech focusing on IT and Information Systems, TSI Media focusing on advertising marketing, and TSI Innovations focusing on application development.
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Education
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Georgian College
Graduate Certificate in Automotive Dealership Management, Automotive School of Management -
York University
Masters Certificate in Lean Six Sigma - Black Belt -
University of Manitoba
Bachelor of Commerce (Honours), Finance
Suggested Services
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Industry Focus. “Motor Vehicle Manufacturing”
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