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Kevin Lang
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- Fashion
- Entrepreneurship
- Brand Development
- Marketing
- Marketing Strategy
- Show all
Bio
Credentials
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Yellow Belt
MinitabApr, 2024- May, 2026 -
Statistics Foundations 1: The Basics
LinkedInJan, 2024- May, 2026 -
SQL Essential Training
LinkedInSep, 2023- May, 2026 -
Excel Power Query Tips and Techniques
LinkedInFeb, 2023- May, 2026 -
Excel: PivotTables in Depth
LinkedInFeb, 2023- May, 2026 -
Excel: Power Query (Get & Transform)
LinkedInFeb, 2023- May, 2026 -
Enhance Your Productivity with Effective Note-Taking
LinkedInJan, 2023- May, 2026 -
Excel: Power Query for Beginners
LinkedInJan, 2023- May, 2026 -
Influence Without Authority (getAbstract Summary)
LinkedInJan, 2023- May, 2026 -
Leading When You're Not in Charge
LinkedInJan, 2023- May, 2026 -
Leading without Formal Authority
LinkedInJan, 2023- May, 2026 -
Mastering Self-Leadership
LinkedInJan, 2023- May, 2026 -
Persuading Others
LinkedInJan, 2023- May, 2026 -
Excel: PivotTables for Beginners
LinkedInJul, 2022- May, 2026 -
Six Sigma Foundations
LinkedInApr, 2019- May, 2026 -
Microsoft Retail Advior
MicrosoftMar, 2012- May, 2026
Experience
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Staffing Coordinator
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May 2019 - Present
• Executed New Hire Events/Orientations from digital creation, physical execution, and post event reporting contributing to a record breaking hiring season network-wide• Updated/tracked labor order details and fill rates to goals on a per-shift level using the FiOT SharePoint• Eliminated all drug test related issues in the BOS node through maintenance of salesforce dashboards • Conducted regular I-9 Audits for the Northeast Realm • Ensured labor orders were met under tight deadlines with limited resources• Followed up with candidates who expressed interest through various third party hiring sites• Developed the following process improvement toolso Event Recap/Auditing Toolo Form I-9 Auditing Tool o Appointment Reminder tool
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Staffing Ambassador
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Aug 2018 - May 2019
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Logistics Administrator
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Sep 2016 - Aug 2018
Developed the following software process improvement tools:• The BOS5 Pallet Auditing Tool which reduced overall shipping expenses over $62,000 yearly.• BOS5 Consolidation Automation Tool (precursor to the NSCRS tool which saves Amazon $100,000+ yearly.)
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Warehouse Associate/Ambassador
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Aug 2015 - Sep 2016
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IT Manager/Principal
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Mar 2006 - Jun 2015
Audio Cotton was an online apparel retailer, wholesale garment decorator, and custom t-shirt event company. I had run all business aspects in my free time, growing operations from printing a few shirts for friends, to printing for a platinum selling musician, and for events with 200,000+ attendees.• Created and executed all strategic and tactical IT plans• Troubleshooting and maintenance of 5 multi OS workstations, 4 printers, and 3 mobile devices• Replaced boards and other internal parts on $20,000 printing equipment • Administered and maintained user accounts, migrations, and access to various systems• Manage office networks for, Internet access, printing, scanning, and remote data access/syncing• Integrated shipping services across all hardware and software systems reducing overall workload• Constructed Enterprise Data Plans/Systems, saving the company well over $1000 per year• Set up and maintained VOIP equipment saving the company over $3,000• Administered all hardware service plans to ensuring a near 100% uptime for all devices• Learned PHP/MySql to create/maintain product database and company's first dynamic website• Accurately managed over $100,000 of inventory and customer accounts• Manage all software systems and licensing to optimize maintain worker productivity• Continually learned new software to achieve overall company development goals• Utilized fast-paced crises management skills to avert multiple event failures• Concurrently managed up to 8 print jobs along with all other business aspects• Created client requested apparel designs.
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Seasonal Contact Representative
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Nov 2014 - Mar 2015
• Created and presented easy techniques that would save the company $200,000+ a year• Provided exceptional service scoring a 100% nationally reviewed call within weeks of service• Developed, analyzed, and evaluated sensitive information across multiple database systems• Shared new technological approaches to revolutionize the company's training/overall success• Secured, analyzed, and protected personal and financial information for $1,000,000+ accounts• Made determinations through sound judgment to resolve caller disputes and delinquency issues
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Sales/Lead/Stockroom Coordinator/Head Cashier (1996 - 2006,2013 - 2014)
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Mar 1996 - Oct 2014
• Provided award-winning customer service, resulting in the first 100% secret shopper score• Developed and executed store specific mismate strategy saving the company over $10,000• Coordinated $1,000,000+ of inventory, PI preparation, training, and leadership, of a 5 person team
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Best Buy
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Brockton, MA 02301
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Microsoft Advisor/Geek Squad Support/Computers Specialist
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Mar 2007 - Oct 2013
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Brockton, MA 02301
• Taught customers (of all education levels/various personality types) in-depth technical• Devised creative award-winning solutions to solve over 10,000 customer technical problems• Ensured excellent customer service, resulting in consistent compliments and district awards• Deployed/maintained all planogram functionality for 70+ computer and 60+ printer displays• Learned/coached, tech knowledge and advanced Microsoft features to customers/associates• Provided team leadership through example of superior work ethic and award-winning service• Managed in-house hardware and software troubleshooting, maintenance, and support tickets• Devised award-winning, remotely accessible, collaborative systems that cut aging stock by 80%• Oversaw troubleshooting, repairs, installations, upgrades, and setup 100's of customer products• Established and maintained in-store networks including hotspots, WiDi, and Wi-Fi direct printing• Executed OS deployments for 60+ computers against tight deadlines and low product availability
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Olympia Sports
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Canton, Massachusetts, United States
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Assistant Manager
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Oct 2005 - Mar 2007
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Canton, Massachusetts, United States
• Thorough training/coaching led a team of 6 to exceed store sales goals for most of 2006• Responsible for all store management and operations duties• Quickly, clearly, and effectively handled all types of customer issues• Managed team ensuring that policies, procedures, and seasonal merchandising goals were 100%
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Education
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2023 - 2023Data Science for All by Correlation One
Program, Data Analytics -
2000 - 2005
University of Massachusetts Lowell
Bachelor of Arts (B.A.), Music Business -
Massasoit Community College
Suggested Services
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Industry Focus. “Technology and Software Development”
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