Experience

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  Kingsmen Software

  • Charlotte, North Carolina, United States

  • Analyst

    • Nov 2020 - Present
    • Charlotte, North Carolina, United States

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  Ashley Distribution Services

  • Charlotte, North Carolina, United States

  • Business Analyst

    • Jun 2019 - Nov 2020
    • Charlotte, North Carolina, United States

• 

  MercuryGate International

  • United States
  • Truck Transportation
  • 200 - 300 Employee

  • Senior Implementation Specialist

    • Jul 2018 - Mar 2019

    ⦁Configured and installed TMS for customers, specializing in rating and third party integrations.⦁Reduced time for producing feature documentation, in turn reducing amount of time required to gain customer approval of custom features and configurations.⦁Tested custom and base features for development and cutover processes.⦁Demonstrated new features and configurations for customers and colleagues.⦁Engaged directly with customers to break down business processes to understand optimal TMS workflow and configuration.

  • Senior Business Analyst

    • Feb 2017 - Jul 2018

    ⦁Listened to customers needs and plans; translated those plans into requirements for development of features and changes in the TMS.⦁Worked with product leadership team to develop new TMS BI tool kit, Mercury Maestro.⦁Collaborated with customers to overhaul dock scheduling feature set and user interface.⦁Connected customers with developers, fostered better communication and reduced churn on base and custom development projects. ⦁Created user stories, acceptance criteria, and other documentation for custom and base feature development.

• 

  Amway

  • United States
  • Manufacturing
  • 700 & Above Employee

  • Senior Supply Chain Analyst

    • Apr 2013 - Feb 2017

  • Cosmetics Supply Chain Coordinator

    • Aug 2012 - Apr 2013

    Coordinate purchasing, scheduling, production, and quality assurance of cosmetics and personal care items,

• 

  AT&T Mobility

  • Lead Logistics Analyst

    • May 2011 - Aug 2011

    Served as internal consultant for reverse logistics organization. Duties included gathering, organizing, and analyzing data from various sources; reviewing processes for continuous improvement opportunities; designing and planning new projects; designing human resource tools for more efficient tracking and design of employee development opportunities; creating data analysis tools for more efficient retail and supply chain planning; work with supplier partners to enhance customer service levels and reduce service costs.

• 

  Law Offices of Kevin P. Harding

  • Lansing, Michigan Area

  • Managing Attorney

    • May 2009 - Aug 2010
    • Lansing, Michigan Area

    Freelance attorney focused on business planning and consulting, duties included: advising clients on business planning, including drafting and filing of incorporation documents and drafting financial enabling documents; consulting and drafting of legal opinions for clients; contract attorney for national firms on discovery matters.

• 

  Potestivo & Associates, P.C.

  • Litigation Associate

    • Apr 2008 - May 2009

    * Negotiated and drafted settlement agreements, applied project management techniques to manage civil litigation, and managed numerous project teams in a matrix organization. * Performed quantitative and qualitative analysis of outside counsel. * Evaluated financial data and bankruptcy plans for viability, risk, and compliance with federal law. * Attended multiple daily hearings in federal and state court; achieving 98% positive client results and recovery of client assets. * Drafted documents for resale of recovered client assets and aligned realtors, title professionals, and buyers with firm staff in home office for the closing of sales in various jurisdictions. * Served as the firm resource for complex research assignments and drafting projects within firm’s practice area as well as areas outside of firm’s normal practice. * Drafted current event and legislative summaries and analyses for clients.

• 

  Ingham County

  • United States
  • Government Administration
  • 700 & Above Employee

  • Appointed Counsel

    • Aug 2007 - Apr 2008

    * Representation of indigent criminal defendants in both circuit and district court, for any felony carrying a maximum sentence under 10 years at all stages of criminal proceedings. * Counsel and interview clients, conduct legal research, prepare & argue motions, negotiate plea agreements, conduct discovery, conduct investigations, locate and interview witnesses.

  • Substitute Teacher

    • Aug 2007 - Feb 2008

    Lead classroom discussion and lessons through multiple grade levels in 16 school districts through various subject matter; responsible for student safety and upholding high educational standards.

• 

  MSU College of Law

  • Tax Clinician

    • Aug 2005 - Dec 2005

    * Interviewing and counseling low income and non-resident alien taxpayers. * Filing various documents on behalf of clients with both the IRS and the Michigan Dept. of Treasury including returns, amended returns, offers in compromise, settlement agreements, and FOIA requests. * Conducted legal research on a variety of tax issues, prepared internal legal memoranda on behalf of clients, assisted in the preparation of appellate brief to the Michigan Supreme Court. * Conducted negotiations directly with the IRS and Michigan Dept. of Treasury on behalf of clients

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  Borders Books

  • Office Coordinator

    • Aug 1999 - Nov 2000

    Managed cash reconciliation, accounts payable, accounts receivable. Coordinated with management team on benefits administration for a staff of 50, loss prevention, community relations events, and other store level functions.