Experience

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  Manhattan Associates

  • Senior Services Project Manager

• 

  Manhattan Associates

  • United States
  • Software Development
  • 700 & Above Employee

  • Services Project Manager

    • Jan 2022 - Present

  • Senior Consultant

    • Jun 2016 - Present

• 

  Contrax Furnishings, Inc.

  • Gainesville, Florida Area

  • Project Support Intern

    • May 2014 - Dec 2015
    • Gainesville, Florida Area

    -Utilized custom management software to benchmark processing efficiency which led to a 50% reduction in processing time-Analyzed performance of vendors by creating a “Purchase Order Tracking Report” which was reported weekly to operations and logistics managers-Coordinated install and delivery for a $1.5 million job using communication and problem solving skills to ensure customer satisfaction

• 

  College of Engineering, University of Florida

  • United States
  • Higher Education
  • 700 & Above Employee

  • Peer Advisor

    • May 2013 - Dec 2015

    -Facilitated orientation for first year engineering students to provide a smooth transition to college-Organized and led advising workshop for over 1,400 freshmen to streamline class registration process-Mentored prospective students and their families while speaking on behalf of The College at orientation and University sponsored events

  • Residential College Advisor

    • Jan 2012 - Jan 2014

    -Organized community-building programs oriented toward honors students which led to a 20% increase in participation-Managed crisis and risk situations and served as a resource to counsel residents through personal conflicts as needed-Fostered and maintained an environment in which 37 diverse residents learned, innovated and succeeded over the course of two years

• 

  Otis Elevator Company

  • Tampa, Florida

  • Sales Support Intern

    • May 2015 - Aug 2015
    • Tampa, Florida

    - Engineered inventory management program that ensured regular inspection of more than $200,000 worth of safety equipment ensuring green level safety rating- Contributed in over 12 customer meetings and surveys to propose repairs and upgrades which ensured clear communication between customer and account representative- Developed Maintenance Control Program to standardize elevator maintenance for a 60 unit contract leading to $300,000 annual revenue- Collected and processed over $600,000 in accounts receivable which increased collection rate by 4%

• 

  Pi Kappa Phi Fraternity

  • Gainesville, Florida Area

  • President

    • Nov 2013 - Jan 2015
    • Gainesville, Florida Area

    -Served as liaison between the 100+ member chapter and the National Fraternity, University, Interfraternity Council, and Housing Corporation -Developed strategic one year plan to improve chapter operations resulting in Champion Master Chapter status-Balanced $150,000 budget, and streamlined collection processes which led to a 99% collection rate -Managed team of 13 executive council members in execution of alumni, social, philanthropic, and educational events -Secured fraternity charter from National Fraternity by meeting basic and advanced criteria for qualification

• 

  Georgia Berry Packaging LLC

  • Homerville, GA

  • Line Technician

    • May 2014 - Jul 2014
    • Homerville, GA

    - Operated assembly line during peak season to package 30,000 pounds of blueberries daily- Analyzed facility layout to optimize productivity of 25+ workers and machines