Experience

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  Global Risk Partners Limited (GRP)

  • United Kingdom

  • Technical Project Manager

    • Aug 2022 - Present
    • United Kingdom

    To lead and provide an interaction between estates and IT with the purpose of streamlining moves and changes to new properties and office refits and amalgamations.To deal with telecommunications, construction, and associated 3rd party suppliers with a view to complete and open said premises on time.With view to building a closer working relationship between IT and Estates, installing process, information sharing and collaboration to streamline the acquisition and relocation process.

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  Ingeus

  • United Kingdom

  • Lead Project Manager

    • May 2021 - Jul 2022
    • United Kingdom

    To plan and manage the refit and refurbishment of 25 new job restart sites for a government contract across the UK.• Data gathering• Department scheduling• Managing stakeholder expectations• Resource management• Managing third party vendorsManaging the fitting of all IT equipment and floorwalking user support to 25 UK sites for a new government service provided by Ingeus aimed at returning the long term unemployed to the workplace.

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  Rothschild & Co

  • London, United Kingdom

  • Deployment Manager

    • Jan 2019 - Dec 2019
    • London, United Kingdom

    Deployment Manager (Contract) Rothschild BankTo plan and manage all aspects of the UK technical refresh (Windows 10 and Office 365) for the Rothschild estate in 6 locations from inception to completion including:• Data gathering• Site mapping• Application mapping• Department scheduling• Managing stakeholder expectations• Resource management• Secure destruction of redundant hardware while providing technical support for EMEA and APAC sites either via telephone.Manage 3rd party engineers in all locations and resolving any issues that may arise whilst keeping a close relationship with the board of Rothschild, this refresh involved 6000 plus users which was completed on time to the satisfaction of all parties involved including specialist staff from pilot to close of project.

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  Ministry of Justice UK

  • UK

  • Assisted Technology Implementation Manager

    • Oct 2017 - Sep 2018
    • UK

    Implementation Manager for a EUC rollout of Windows 10, Microsoft Office 365 to the MoJ concentrated on Assisted Technology users delivery and training in a planning and hands on capacity where required.

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  DXC Technology

  • Atherstone, Warwickshire, United Kingdom

  • Project Manager

    • Aug 2017 - Oct 2017
    • Atherstone, Warwickshire, United Kingdom

    A cross functional project manager for the rebuilding of a well known national logistics company, involved in the rebuilding of the AD and Citrix infrastructure following a cyber attack resulting in the complete loss of the company infrastructure

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  HP

  • Project Manager

    • Oct 2016 - Apr 2017

    To provide project management for implementation of an infrastructure refresh incorporating automation of cloud technology and virtual Servers on demand working with several different interdependent streams within the project framework.I am unable to give further detailed information on this project as I am subject to a non-disclosure agreement.• Stakeholder Management• Resource Management• Manage project timeline • Collate status on incidents, migration status and time line• Liaise with client counterpart, providing updates on migration status and incidents• Work with 3rd party suppliers to provide services to the project

  • Technical Project Manager

    • Mar 2015 - Oct 2016

    To provide, plan and manage the Global technical refresh for the Rothschild estate in 24 countries and 37 offices while providing technical support for EMEA and APAC sites either in person or via telephone.Manage 3rd party engineers in all countries whilst managing the office SPOC expectations and resolving any issues that may arise whilst keeping a close relationship with the board of Rothschild, this refresh involved 5000 plus users which was completed on time to the satisfaction of all parties involved including specialist staff from pilot to close of project. Main duties include: • Stakeholder Management• Resource Management• Manage project timeline • Provide and manage detailed plans for the hardware and software refresh • Provide regular status updates on all deployment/refresh activities• Provide technical support and advice for all Rothschild sites worldwide

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  Sussex Police

  • Sussex, United Kingdom, United Kingdom

  • Implementation Specialist

    • Jan 2015 - Mar 2015
    • Sussex, United Kingdom, United Kingdom

    To provide expertise, detailed planning and co-ordination for the future workplace program relocating Sussex Police civilian and uniform staff in a series of site reconciliations.Main duties include: • Stakeholder Management• Ensure correct allocation of resources• Planning of moves and changes• Collate status on incidents.• Apprise all parties on current project status on a regular basis

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  Southampton City Council - Capita

  • Southampton, United Kingdom

  • Technical Team Lead

    • Jun 2014 - Nov 2014
    • Southampton, United Kingdom

    Manager for a team of engineers deploying Windows 7 and Office 2013 to the Southampton City Council Estate, brought in to ensure the successful delivery of a failing project on time with no penalties, which was achieved with a margin of 2 weeks to spare. Main duties include: • Stakeholder Management• Resource Management• Manage the floor walker team, allocating resources as dictated by the schedule• Ensure that resources are allocated for migration readiness and migration support• Ensure the end user checklists are completed and signed off user post migration• Attend daily wash-up meetings and update all parties on current project status• Liaise with department SPOC, providing updates on migration status and incidents• Develop recovery plans for failed or missed devices

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  Capita

  • West Sussex County Council - Capita

  • Implementation Manager

    • Jan 2014 - Jun 2014
    • West Sussex County Council - Capita

    Manager for a team of engineers deploying Lenovo Hardware (Laptops and Desktops), Windows 7 and Office 2010 Plus bespoke software via Microsoft SCCM to the West Sussex County Council estate.Main duties include:• Stakeholder Management• Resource Management• Ensure project is completed within allocated timescales• Deployment planning• Managing deployment engineers and floorwalker• Liaising with project managers to ensure deployment plans are fit for purpose• Validating data gathering to ensure correct software/hardware deployed• Working with project managers to ensure pre/post deployment issues resolved• Working with West Sussex business change to ensure full confidence maintained• Being present at deployment sites to resolve any political / technical issues• Compiling detailed user sign off sheets• Drawing floor and seating plans for deployment engineers to work from

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  Harrow Council - Capita

  • Harrow, United Kingdom

  • Rollout Team Manager

    • Aug 2013 - Dec 2013
    • Harrow, United Kingdom

    Manager for a team of 11 engineers deploying Windows 7 and Office 2010 to the Harrow Borough Council estate. Deploying a variety of Citrix Wyse Terminals, Lenovo Laptops and refurbished Windows 7 PC's.Main duties include:• Stakeholder Management• Resource Management• Deployment planning• Managing deployment engineers and floorwalker• Liaising with project managers to ensure deployment plans are fit for purpose• Working with project managers to ensure pre/post deployment issues resolved• Working closely with Harrow Borough client team• Being present at deployment sites to resolve any political / technical issues.• Compiling user sign off sheets to ensure every user has the correct software• Ensuring the project is delivered in the timescales laid down• Drawing floor and seating plans for deployment engineers to work from

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  West Sussex County Council - Capita

  • West Sussex, United Kingdom, United Kingdom

  • Technical lead

    • Jan 2013 - Jul 2013
    • West Sussex, United Kingdom, United Kingdom

    Technical team lead for a Windows 7, Microsoft Office 2010 and Outlook 2010 from Windows XP and Lotus Notes migration deploying new Lenovo Laptop and Desktop PC's, covering the whole WSCC estate including the West Sussex County Fire Service, responsible for day to day planning of site migrations and allocation for the teams of engineers between 3 and 8 in number to move into council offices and migrate departments on a daily basis.Main duties include:• Stakeholder Management• Resource Management• Ensure project is completed within allocated timescales• Deployment planning• Managing deployment engineers and floorwalker• Liaising with project managers to ensure deployment plans are fit for purpose• Validating data gathering to ensure correct software is deployed to correct user/asset• Working closely with West Sussex business change• Being present at deployment sites to resolve any political/technical issues.• Compiling user sign off sheets to ensure every user has correct software/hardware• Drawing floor and seating plans for deployment engineers to work from

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  Freshfields Bruckhaus Deringer LLP

  • London, United Kingdom

  • Early Life Support

    • Oct 2012 - Dec 2012
    • London, United Kingdom

    Early life support for a Citrix rollout to all users, supporting Lawyers, Partners and Fee Earners through the early transition of a move to a centralised Citrix enviroment by either fault resolution or education to enable them to work and continue to work in a efficient and productive manner.

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  Level 3 Communications

  • Basingstoke

  • Migration/Rollout engineer

    • Aug 2012 - Aug 2012
    • Basingstoke

    Migration/Rollout engineer Global Crossing / Level 3Responsible for building and rolling out new laptops with Microsoft Windows 7 and Microsoft Office 2012 to users and providing post deployment support.

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  Towers Watson

  • EMEA

  • Technical Team Leader

    • Feb 2012 - Aug 2012
    • EMEA

    Responsible for a team of varying size (dependent on site user base), travelling to UK and European sites supporting and implementing the rollout of Windows 7 and Office 2010 managing user and machine accounts and groups via Microsoft Windows Server 2008 and software downloads via SCCM and active directory groups, whilst managing both local support and locally resourced work force.Main duties include:• Stakeholder Management• Ensure project is completed within allocated timescales• Deployment planning• Managing deployment engineers and floorwalker.• Liaising with project managers to ensure deployment plans are fit for purpose• Validating data gathering to ensure correct software deployed to correct user/asset• Working with the project managers to ensure pre/post deployment issues resolved• Being present at deployment sites to resolve any political/technical issues• Drawing floor and seating plans for deployment engineers to work from

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  British American Tobacco

  • Southampton, United Kingdom

  • Migration Support Engineer / Floorwalker

    • Nov 2011 - Feb 2012
    • Southampton, United Kingdom

    Migration Support Engineer / Floorwalker British American Tobacco

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  Computacenter

  • UK Wide

  • Senior Customer Engineer / Systems Engineer

    • Nov 2011 - Dec 2011
    • UK Wide

    Senior Customer Engineer / Systems Engineer Computacenter

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  ACE Insurance Europe

  • London, United Kingdom

  • Senior Engineer

    • Aug 2011 - Nov 2011
    • London, United Kingdom

    Senior Engineer ACE Insurance Europe

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  Best Buy

  • UK Wide

  • Senior Customer Engineer / Systems Engineer

    • Jan 2010 - Jul 2011
    • UK Wide

    Senior Customer Engineer / Systems Engineer Best Buy EuropeResponsible for the installation of all IT equipment for new stores including Cisco Routers and switches, IBM Servers, Cash registers, workstations (Microsoft Windows 7), IP Phones and printers while managing junior engineers.

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  Ricoh Business Solutions

  • EMEA

  • Migration Team Leader

    • Aug 2008 - Nov 2009
    • EMEA

    Responsible for a team of 5 Engineers performing a migration of European and UK Companies to the European RICOH Active Directory Domain working in Germany, France, Switzerland, Belgium, Denmark, Spain, Holland, Italy and Portugal. Responsible for the smooth running of the site migration process from start to finish, planning future sites for deployment and liaising with the local IT Department Heads to ensure the smooth running of the process, together with training of local support staff to support the new software and Domain Policies, whilst working with the Technical Architect and Scripter. Administrating user and machine account transfer process, migrating user and workstation Domain accounts and where applicable upgrading workstations to Microsoft Windows 7, liaising with local IT departments for the successful sign off of the pilot phase before training local support staff to complete the migration and handing site over for local support to complete site before moving on to another site.Main duties include:• Stakeholder Management• Resource Management• Ensure project is completed within allocated timescales• Drawing up deployment plans.• Managing deployment engineers and floorwalker.• Liaising with project managers to ensure deployment plans are fit for purpose.• Validating data gathering to ensure correct software is deployed to correct user/asset.• Working with the project managers to ensure all pre and post deployment issues are resolved.• Attending deployment sites to resolve any political / technical issues in a timely fashion.• Compiling user sign off sheets to ensure correct software/hardware on the day of deployment.• Drawing floor and seating plans for deployment engineers to work from.

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  Lloyds TSB

  • UK Wide

  • Support Analyst/Team Leader

    • Oct 2007 - Jun 2008
    • UK Wide

    Support Analyst/Team Leader Computacenter Various UK Sites

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  West Sussex County Council

  • Chichester, West Sussex

  • Server Engineer

    • Mar 2007 - Sep 2007
    • Chichester, West Sussex

    Server Engineer West Sussex County Council, England

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  Fujitsu

  • UK Wide

  • Server Engineer/Team Leader

    • Jul 2006 - Feb 2007
    • UK Wide

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  Majestic Property

  • Spain

  • Server / Network Engineer

    • Nov 2005 - May 2006
    • Spain

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  Cable&Wireless Worldwide

  • Swindon, United Kingdom

  • Network Support Analyst

    • Aug 2003 - Oct 2004
    • Swindon, United Kingdom

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  Metropolitan Police

  • London, United Kingdom

  • Technical Consultant to the Quotes Desk

    • Jun 2002 - Aug 2003
    • London, United Kingdom

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  UK Ministry of Defence

  • Porton Down, Wiltishire

  • Support Analyst

    • Oct 2001 - Apr 2002
    • Porton Down, Wiltishire

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  ICL Fujitsu

  • Basingstoke, Hampshire

  • Network Support Consultant

    • Apr 2001 - Sep 2001
    • Basingstoke, Hampshire

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  HM Prison Service

  • London, United Kingdom

  • Network Support Consultant/Rollout Team Leader

    • May 2000 - Apr 2001
    • London, United Kingdom

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  NATS

  • UK Wide

  • Team Leader/Rollout Engineer

    • Nov 1999 - Apr 2000
    • UK Wide

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  ICL Fujitsu

  • Berkshire

  • Support Department Manager/Support Analyst

    • Mar 1999 - Sep 1999
    • Berkshire

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  Lloyds TSB

  • Andover, Hampshire

  • Support Department Manager/Support Analyst

    • Jun 1997 - Feb 1999
    • Andover, Hampshire

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  Granada UK Ltd

  • Systems Engineer

    • Apr 1992 - Jan 1995

    Systems EngineerGranada UK Ltd

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  Surrey Fire and Rescue Service

  • Surrey County

  • Full Time Operational Fireman

    • Apr 1979 - Sep 1988
    • Surrey County

    Responsible for the safety and rescue of the general public in situations of danger and prevention of damage to property.