Experience

• 

  GTBank Kenya

  • Nairobi County, Kenya

  • System Administrator

    • Jul 2019 - Jun 2020
    • Nairobi County, Kenya

    -Boosted security by remote access by 83% and bank process security by 67% through the configuration of Sophos firewall and VPN peers.-Made LAN accessible for 300+ users and 50+ remote staff and secured them from external threats like viruses.-Increased productivity by 25% by securing the systems and making it easier to retrieve files through Windows server 2016 administration of active directory, DNS, DHCP and certificate configuration.-Added more disk space to the bank’s server to ensure stability when conducting anti-money laundering processes that flagged errors in daily transactions by customers and internal users.-Conducted daily checks to ensure network security as per the bank’s IT security policy.-Performed troubleshooting existing user accounts, security objects and authorization to resolve security conflicts by creating sudo rules, supporting users, setting up new password resets.

• 

  Kmwangi & Co Advocates

  • Nairobi County, Kenya

  • Junior Network & System Administrator

    • Jul 2016 - Jun 2019
    • Nairobi County, Kenya

    -Procured computer systems worth KES. 500K.-Management of SLAs with 5 vendors for internet access uptime, HVAC periodic maintenance and routine hardware cleanup of desktops and ensuring prompt turn-around time in response to critical events like a system failure.-Handled the installation of +100 windows 10 desktop computers.-Ran and terminated Cat5e/Cat6 ethernet cables.-Configured, deployed and troubleshoot Cisco Catalyst switches.-Used active directory to create, disable user accounts and reset passwords for existing users who needed the service.

• 

  Freelance

  • Nairobi County, Kenya

  • IT Consultant

    • Jan 2015 - Jun 2016
    • Nairobi County, Kenya

    -Managed the configuration, cable management and networking for 15 cyber cafes and installations of Windows operating systems.-Repaired desktop and laptop systems.-In charge of the repair and clean installation of programs.-Backed up user data before doing a complete installation of the operating system.-Troubleshoot Windows 10 programs and the operating system.

• 

  Ministry of Foreign Affairs and Diaspora Affairs

  • Nairobi County, Kenya

  • Information Technology Intern

    • Nov 2012 - Nov 2013
    • Nairobi County, Kenya

    -Trusted resource person in charge of analysing and resolving problems and ensuring optimal performance of networks. -Installed the Windows platform on laptop and desktop computers.-Designed and installed well-functioning computer networks, connections and cabling.-Installed communications wiring and wireless networking equipment.-Evaluated, configured, installed, tested and upgraded computer hardware and software.-Performed major repairs and adjustments or coordinated repairs with vendors.