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Bio

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Kevin Gammon, Ph.D., is a seasoned IT professional with expertise in service management and IT service management frameworks. He has native English proficiency and proficiency in Spanish and French. Kevin holds various certifications, including ITIL Foundation Level v4 and v3, ServiceNow certifications, and Cisco CCNA Security and CCNA Routing and Switching.

Credentials

  • ITIL Foundation Level v 4
    AXELOS Global Best Practice
    Apr, 2021
    - Apr, 2026
  • ITIL Foundation Level v 3
    AXELOS Global Best Practice
    Oct, 2018
    - Apr, 2026
  • ServiceNow Certified Implementation Specialist
    ServiceNow
    Apr, 2017
    - Apr, 2026
  • ServiceNow Certified System Administrator
    ServiceNow
    Mar, 2017
    - Apr, 2026
  • NICE Engage Platform R6.3 Installation
    NICE_Ltd.
    Dec, 2015
    - Apr, 2026
  • NICE Sentinel R6.3 Fundamentals for Engage
    NICE_Ltd.
    Dec, 2015
    - Apr, 2026
  • NICE Engage Platform R6.3 Fundamentals
    NICE Systems
    Nov, 2015
    - Apr, 2026
  • Introduction to NICE Engage Platform R6.3
    NICE Systems
    Oct, 2015
    - Apr, 2026
  • Cisco Certified Network Associate Security (CCNA Security)
    Cisco
    Dec, 2019
    - Apr, 2026
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Oct, 2014
    - Apr, 2026
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Industry Focus. “Computer and Network Security”

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