Bio
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Kevin Gammon, Ph.D., is a seasoned IT professional with expertise in service management and IT service management frameworks. He has native English proficiency and proficiency in Spanish and French. Kevin holds various certifications, including ITIL Foundation Level v4 and v3, ServiceNow certifications, and Cisco CCNA Security and CCNA Routing and Switching.
Credentials
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ITIL Foundation Level v 4
AXELOS Global Best PracticeApr, 2021- Apr, 2026 -
ITIL Foundation Level v 3
AXELOS Global Best PracticeOct, 2018- Apr, 2026 -
ServiceNow Certified Implementation Specialist
ServiceNowApr, 2017- Apr, 2026 -
ServiceNow Certified System Administrator
ServiceNowMar, 2017- Apr, 2026 -
NICE Engage Platform R6.3 Installation
NICE_Ltd.Dec, 2015- Apr, 2026 -
NICE Sentinel R6.3 Fundamentals for Engage
NICE_Ltd.Dec, 2015- Apr, 2026 -
NICE Engage Platform R6.3 Fundamentals
NICE SystemsNov, 2015- Apr, 2026 -
Introduction to NICE Engage Platform R6.3
NICE SystemsOct, 2015- Apr, 2026 -
Cisco Certified Network Associate Security (CCNA Security)
CiscoDec, 2019- Apr, 2026 -
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoOct, 2014- Apr, 2026
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Industry Focus. “Computer and Network Security”
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References
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