Experience

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  Temple College

  • Temple, Texas, United States

  • Administrative Assistant II

    • Apr 2024 - Present
    • Temple, Texas, United States

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  Arizona Coalition for Military Families

  • Arizona, United States

  • Community Outreach Navigator

    • Oct 2022 - Apr 2023
    • Arizona, United States

    I travel the state of Arizona to connect veterans, service members and their families to resources that increase their quality of life and remove stresses that could potentially lead to suicidal thoughts or actions.

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  Maricopa Community Colleges

  • Tempe, Arizona, United States

  • Student Services Specialist Sr

    • Mar 2020 - Oct 2022
    • Tempe, Arizona, United States

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  WineShop At Home

  • Independent Wine Consultant

    • Jul 2017 - Dec 2019

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  North Carolina Department of Insurance

  • North Carolina

  • Licensed Insurance Producer

    • May 2016 - Dec 2018
    • North Carolina

    Property, Casualty, Life & Health

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  State Farm ®

  • Customer Care Representative

    • May 2016 - Sep 2016

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  Angelo State University

  • ASU VETS Center

  • Manager of VA Benefits

    • Jan 2013 - Oct 2015
    • ASU VETS Center

    I managed the Veterans Educational and Transitional Services (VETS) Center for ASU - a one-stop shop for Veterans and their dependents who are part of ASU and the surrounding community. Provided access to and assistance in obtaining Veterans Education Benefits, Financial Aid/Scholarships, tutoring, mentoring, counseling and other services relevant to student Veterans and their dependent spouses and children. Served as the University's School Certifying Official - providing enrollment information to VA for timely and accurate payments to student Veterans and their dependents.

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  Texas State Technical College

  • United States
  • Higher Education
  • 700 & Above Employee

  • Education & Career Specialist

    • Jan 2011 - Dec 2012

    • Provide information about college programs, financial assistance, and admission requirements to potential students by phone, email and mail, as requested.• Create and deliver recruitment presentations at high schools, college campuses, and industry career day events.• Schedule and conduct campus tours for individuals, families and school groups.• Process admission applications by entering information into databases, sending appropriate mailings, calling potential students with information, and conducting telephone and in-person interviews with potential students.• Follow up with prospective students to be sure they have received all necessary information and completed all necessary Admission and Financial Aid documents for acceptance and admission.

  • Coordinator - Student Sponsorships

    • Feb 1999 - Jan 2011

    • Assist students in completing required paperwork and submitting appropriate documentation to apply for state, federal and local programs such as Veterans education benefits, various sponsorship/scholarship opportunities, and Federal Financial Aid• Work closely with Admissions, Instruction, Financial Aid and Student Accounting departments to ensure accuracy of billing, refunds, and degree planning.• Perform all state and federal reporting, request and renew all applications for continued approval of academic programs, submit billing to all agencies for payment, and reconcile payments to billing. • VA Certifying Official – certify enrollment for all Veterans and their eligible dependents for 4 campus locations to receive Veterans’ Education Benefits under Chapters 30, 1606, 35, 32 (VEAP), 31, 33 and 1607 (REAP) and the Hazlewood Act utilizing VA Once - the US Department of Veterans Affairs online application.

  • Imaging Administrator (Dual Role)

    • Jan 2003 - Feb 2009

    • Volunteered to assume duties as a “Power User” during the implementation of ImageNow, a document imaging software/hardware package, in addition to my full-time Coordinator - Student Sponsorship responsibilities.• Was elevated to “Manager User” in 2004. Chosen for this role based on my level of knowledge, desire to learn more about the system, and problem solving skills. Elevated to "Administrator" in 2007.• Coordinated a major version upgrade for all 4 campus locations that involved planning, communication, installation, user access management, training and troubleshooting for over 70 end-users. These responsibilities were in addition to Coordinator – Student Sponsorships responsibilities.

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  Texas State Technical College

  • Accounting Assistant II (Cashier)

    • Feb 1997 - Feb 1999

  • WorkStudy - Financial Aid Office

    • Oct 1995 - Jan 1997