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Kerian Allen profile image

Kerian Allen

Collections Officer at Dolla Financial Services Limited
Intro Book
Experienced banking professional with a background in customer service and finance.
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Location
Georgetown, Demerara-Mahaica, Guyana, GY
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Bio

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Kerian Allen is a seasoned banking professional with experience in customer service, collections, business development, and finance. She holds a Bachelor's degree in Economics & Business from Unicaf University and various certifications in AML/CFT, ISO 9001, and Business Studies.

Credentials

  • AML/CFT/CFP Training Course
    CAPX Analytics Limited
    Aug, 2023
    - Apr, 2026
  • Certificate ISO 9001 Requirements
    Global Compliance Service
    Jul, 2022
    - Apr, 2026
  • YouthLink Apprenticeship Programme
    Republic Bank (Guyana) Limited
    May, 2013
    - Apr, 2026
  • Certificate in Business Studies
    Caribbean Examinations Council
    Aug, 2012
    - Apr, 2026

Experience

  • Dolla Financial Services Limited
    • Jamaica
    • Financial Services
    • 1 - 100 Employee
    • Collections Officer
      • Mar 2024 - Present

    • Business Development Representative
      • Jun 2023 - Mar 2024

  • Techlify
    • Guyana
    • Customer Experience Specialist
      • May 2022 - Jan 2023
      • Guyana

      Customer Experience Specialists are directly in communication with customers to provide training, customer support and information about products and services.

  • Republic Bank Guyana Limited
    • Head Teller/Commercial Teller
      • Jan 2018 - Nov 2021

      Verified and processed commercial deposits, canisters deposits,ABM deposits, payrolls, assist with over-the-counter Tellerwithdrawals, deposits, and encashment of cheques.

    • Customer Service Representative
      • May 2016 - Dec 2017

      Performed account maintenance: make account joint, closeand reactivate dormant and inactive accounts.Processed requests and issued Bank Statements, Banker'sReferences, Credit cards and retained cards (delivery).Provided superior quality service when issuingnew/replacement IDC and One cards along with RBLCardholder packages. Accurately completed Cardholder Dispute forms to allow fortimely refunds to customers.Completed the sale of all types of Deposit and InvestmentAccounts such as Savings accounts, Chequing accounts,and Certificates of Deposit.

    • Bank Teller
      • Feb 2014 - Apr 2016

  • Republic Bank Guyana Limited
    • Guyana
    • Youth Link Apprentice
      • Nov 2012 - May 2013
      • Guyana

Education

  • 2022 - 2026
    Unicaf University
    Bachelor's degree, Economics & Business
  • 2007 - 2012
    Christ Church Secondary School
    High School Diploma, Business

Suggested Services

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Industry Focus. “Financial Services”

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