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Bio

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Keri Kanclerowicz is a seasoned retail and hospitality professional with experience in management, training, and customer service. She has worked in various roles, including Assistant General Manager, Retail Manager, Bartender, and Beverage/Floor Manager, and has a strong foundation in inventory management, staff training, and customer satisfaction. Keri holds an Associate's degree in Criminal Justice from Massasoit Community College and has obtained the ServSafe Food Handler certification.

Credentials

  • ServSafe Food Handler
    ServeSafe
    Dec, 2020
    - Apr, 2026

Experience

  • Flower & Soul
    • Halifax, Massachusetts, United States
    • Assistant General Manager
      • May 2022 - Present
      • Halifax, Massachusetts, United States

      Recruit and train new hires on business practicesDrive the development of employeesEnsure that quality of work or service is maintainedUnderstand and maintain the standards and rules set about by the CCCProvide product knowledge.Scheduling, shipping and METRC intake, receiving, marketing, and promotions.

  • Columbia Care
    • Boston, Massachusetts, United States
    • Retail Manager
      • May 2021 - Jun 2022
      • Boston, Massachusetts, United States

      Managed Inventory of SuppliesOrdered & received all products coming inMaintained strong relationships with returning patients, and vendorsReadily available to help the team with a day to day conflicts.

    • Bartender
      • Jul 2020 - Oct 2021

      Maintained knowledge of current menu items, garnishes, ingredients, and preparation methodsAdvertised, marketed, and recommended food and drink options to the guest to increase guest satisfaction

  • Kings Dining & Entertainment
    • Dedham, Massachusetts, United States
    • Beverage/Floor Manager
      • Oct 2016 - Aug 2020
      • Dedham, Massachusetts, United States

      ➢ Worked with vendors to establish strong relationships andmaintain proper inventory supplies➢ Attracted, recruited and trained new employees➢ Enforced staff performance and service standards to deliverconsistent and positive customer experiences➢ Produces sales and productivity reports➢ Trained staff to perform their roles➢ Managed schedules of all employees

Education

  • Massasoit Community College
    Associate's degree, Criminal Justice

Suggested Services

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Industry Focus. “Retail”

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