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Kenneth Snowden
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- Systems Analysis
- System Design
- Information Management
- Information Technology
- Database Design
- Show all
Bio
Experience
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Network Technician II
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Aug 2006 - Present
Manage day-to-day IT operations and Network Activities.
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VoIP Analyst
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Aug 2006 - Sep 2008
Provide Tier-II Network Operations, Event Management and Field-Technician Support; Conflict Resolution on all issues do to outages and/or degraded services impacting customers and/or the network.
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Network Management Professioanl
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Jan 2005 - Aug 2006
Monitor critical network elements of data centers and network components with real-time service management tools; Perform network analysis and health checks to restore network services.
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Network Controller
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Jun 2004 - Jan 2005
Provide first-level technical support to customers and field technicians in order to resolve remote-site related outages by analyzing issues pertaining to VSAT, DSL, TCP/IP, VPN, routers and firewall.
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Network Translations Specialist
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Aug 1999 - Jun 2004
Lucent 5ESS network programmer (translator).
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Secondary Mathematics Instructor
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Sep 1993 - Feb 1999
Taught Secondary Mathematics
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Education
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2011 - 2013The George Washington University - School of Business
Master of Science (MS), Information Systems/Technology Management -
1988 - 1993
North Carolina Agricultural and Technical State University
Bachelor of Science (BS), Electronic/Computer Technology
Suggested Services
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Industry Focus. “Computer and Network Security”
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