Experience

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  Agilitas d.o.o.

  • Sarajevo, Federation of Bosnia and Herzegovina,...

  • Specialist for Digital Platforms E-Commerce

    • Apr 2021 - Present
    • Sarajevo, Federation of Bosnia and Herzegovina,...
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  Sberbank BH

  • Sarajevo, Federation of Bosnia and Herzegovina,...

  • Specialist for digital platform development and online sales

    • Jun 2020 - Feb 2021
    • Sarajevo, Federation of Bosnia and Herzegovina,...
• 

  SherlockResearch

  • Toronto, Ontario, Canada

  • Project Manager

    • Dec 2019 - Jun 2020
    • Toronto, Ontario, Canada
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  GrowthGenius

  • Canada
  • Technology, Information and Internet
  • 1 - 100 Employee

  • CGM Support

    • Aug 2019 - Dec 2019

  • Growth Analyst

    • Jun 2019 - Dec 2019

    GrowthGenius acts as an extension of your sales team automating the burden of time-consuming, unsystematic, and unreliable prospecting.There’s no platform to learn and no disruption to your process. We find your ideal prospects, craft highly personalized messages across multiple channels, and drive qualified interest right to your inbox. You just need to step in to close the deal.At 1.5x-2.2x the output and 40% the cost of an SDR/BDR, GrowthGenius drives significant ROI over incremental headcount, all with performance guarantees that minimize downside risk.

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  ProCredit Bank

  • Germany
  • Banking
  • 700 & Above Employee

  • Electronic channels officer

    • Jun 2017 - Aug 2018

    ▪ Monitoring of work, giving feedback on the operation of electronic channels▪ Monitoring market changes - offering new services and looking for new services as well▪ Scheduling, organizing and tracking card access, devices in the 24/7 zone and POS▪ Supervision of day-to-day operations related to card operations and operation of electronic channelsales and electronic banking▪ Supervision of reports submitted by the processing center and organizational units▪ Training of bank employees on new or updated instructions regarding electronic sales channels▪ Planning and handling with secure device keys in zone 24/7▪ Coordination of activities to prevent possible attempts to scam through sales channels and devices in the 24/7 zone▪ Organizing and coordinating activities related to software testing related to card transactions, devices used in electronic channels and electronic banking▪ Participation in the process of processing requests and preparation of POS terminals contracts with accredited clients and communication with the bank providing card acceptance services at POSterminals

  • Payments officer - electronic banking

    • Mar 2013 - May 2017

    ▪ Customer Support 24/7▪ Client/employee training for electronic banking▪ Outreach to clients related to customer training for electronic banking▪ Development and testing of new functionalities of electronic banking▪ Collecting bids and purchasing tokens for electronic banking

  • Documentary Business Officer

    • Aug 2008 - Mar 2013

    ▪ Everyday work on documentary business▪ Collection of documentation needed to issue a product related to documentary business and coordination with appropriate branches▪ Work in accordance with bank regulations and procedures relating to documentary business and proposals for improvement thereof▪ Monthly monitoring and reporting of document fee processing fees, as well as other customer fees at the order of a responsible manager▪ Support branch offices in developing and maintaining document portfolio quality▪ Market research and product development activities▪ Monitoring the compliance with and reporting the bank's regulations▪ Post control of internal control findings, corrective actions▪ Monthly tracking and reporting of documentary products▪ Creating monthly reviews for bookkeeping purposes at the order of a responsible manager

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  VB Leasing

  • Sarajevo

  • Sales of VB Leasing products

    • Feb 2007 - May 2007
    • Sarajevo

    ▪ Sales of VB Leasing products▪ Direct contact with clients▪ Creating info-offers for leasing financing▪ Collection of required documentation to verify the client's creditworthiness

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  HVB Central Profit Bank

  • Sarajevo

  • Credit advisor for private individuals

    • Feb 2006 - Oct 2006
    • Sarajevo

    ▪ Acquisition of new clients and satisfying needs already existing clients.▪ Special emphasis is placed on loans for private individuals and the sale of packages.▪ Cashier▪ UPP Operator - receiving, processing and archiving documentation for internal payment transactions.