Experience

• 

  GEO Group / BI Incorporated

  • National Regional Manager

    • Sep 2014 - Present

    • Act as a national manager of technology, directly responsible for business development, operations, program expansion, new technology roll out, and real estate including the direct oversight of 120+ Homeland Security Offices using the company’s proprietary technology and 46K active participants• Maintain the 210 overall offices for the Alternatives to Detention program across the continental US and all US territories• Oversee 200+ full service and contractor offices across the US for new product launches, including the mobile app, new GPS technology, and the roll-out of SmartLINK, increasing unit count to 11K in 7 months, and 26K+ to date, with $2M+ in revenue through virtual and in-person meetings with DHS and corporate offices• Increased the number of full-service offices from 46 to 90+ fully staffed offices, hiring 30+ people for staffing deficiencies and placement for ramp up due to growth using motivational interviewing and evidence-based practices• Coordinated the opening of 9 new offices by managing and monitoring network cabling, real estate build out, furniture, supplies, and marketing materials, additionally converting various Homeland Security offices to GEO run offices, managing all electronics for the Department of Homeland Security resulting in a significant increase of revenue• Increased DHS client count from 11K to 46K throughout the 120+ DHS technology offices specific to a population, which aided in the increase of the total overall case count to 100K and resulted in $156M in annual revenue• Direct point of contact and liaison for DHS Headquarters, Unit Chiefs, Section Chiefs, executives, contracting officers, and the Headquarters Field Officer/Alternative Detention Monitoring Officer on any issues dealing with Enforcement and Removal Office sites, client monitoring technology, new project and product roll out, and contracts

  • Northeast Regional Operations Manager

    • Aug 2011 - Sep 2014

    As part of a contract with the Department of Homeland Security Alternatives to Detention program, responsible for the oversight of 13 offices, 10 program managers, and 70+ staff across the Northeast region and led the expansion to 3 new office locations, effectively growing the region’s client base and revenue by 12%• Point of contact and liaison for DHS Headquarters, Unit Chief, Section Chiefs, executives, and contracting officers, on any issues dealing with Enforcement and Removal Office sites, client monitoring technology, new project and product roll out, and contracts for the Northeastern full-service offices• Directed the Northeast region through its fastest growth period hiring 5 program managers, including coordinating and assisting in the hiring of 30+ staff members, successfully increasing the regions staffing by 15%• Responsible for the $1.2M monthly budgeting allowance and maintained the financial contract terms for Northeastern region’s portion of the Department of Homeland Security• Maintained the region’s compliance by exceeding companywide standards, achieving a regional average of 96%+ and the highest compliance rate of the entire US