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Kelvin Kabanda

Customer Service Consultant at Stanbic Bank Zambia
Intro Book
Kelvin Kabanda, a seasoned professional with 11 years of experience in banking, public speaking, and customer service, holds a Bachelor's Degree in Social Work from Mulungushi University.
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Location
Lusaka, Lusaka Province, Zambia, ZM
Languages
  • English -
  • Bemba -
  • Lunda -
Skills
  • Training
  • Change Management
  • Banking
  • Microsoft Office
  • Microsoft Word
  • Show all
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Bio

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Kelvin Kabanda is a seasoned banking professional with 11 years of experience at Stanbic Bank Zambia, where he has held key roles as Customer Service Consultant, Frontline Support Officer, and POD Operator. His tenure spans multiple departments, showcasing his adaptability and expertise in customer service, change management, and sales. Throughout his career, Kelvin has developed a unique blend of technical skills, including proficiency in Microsoft Office, Microsoft Word, and Microsoft Excel, as well as public speaking and event planning capabilities. He holds a Bachelor's Degree in Social Work from Mulungushi University, complemented by a Diploma in Project Planning and Management. Kelvin's linguistic proficiency spans English, Bemba, and Lunda, allowing him to effectively communicate with diverse audiences. His experience has equipped him with a strong foundation in banking, training, and customer service, making him a valuable asset in any organization.

Experience

  • Stanbic Bank Zambia
    • Zambia
    • Banking
    • 500 - 600 Employee
    • Customer Service Consultant
      • Oct 2023 - Apr 2024

    • Frontline Support Officer
      • Jun 2015 - Sep 2023

    • POD Operator
      • Nov 2012 - Jun 2015

Education

  • 2009 - 2012
    Mulungushi University
    Bachelor’s Degree, Social Work
  • 1996 - 2008
    Mulungushi University
    Diploma in Project Planning and Management, Business/Commerce, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking”

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