Experience

• 

  Bertec

  • Columbus, Ohio, United States

  • Associate Instructional Designer

    • Jan 2024 - Present
    • Columbus, Ohio, United States

• 

  The Escape Room USA

  • Columbus, Ohio Metropolitan Area

  • Escape Room Manager

    • May 2023 - Jan 2024
    • Columbus, Ohio Metropolitan Area

    Created and implemented operational procedures for management and staff. Collected and analyzed data to improve business and guest experience. Interviewed, hired, and trained new staff members. Designed content and provided maintenance. Collaborated with CEO and COO on improvement plans for multiple store locations.

• 

  GAHANNA-JEFFERSON PUBLIC SCHOOLS

  • Gahanna, Ohio, United States

  • American Sign Language Teacher

    • Aug 2018 - Aug 2023
    • Gahanna, Ohio, United States

    Originated and developed an Ohio standards-based, blended-learning curriculum for three levels of ASL classes to create a successful new program. Utilized and adapted multimedia instructional materials to support language learning for a visual modality. Collected and analyzed formative and summative data to continually improve support for a diverse learning population. Collaborated with World Language peers to adapt content during the Covid-19 pandemic shifts between distance, hybrid, and in-person learning environments. Acted as World Language representative on a special projects committee focused on planning and designing a new high school. Created and managed a popular monthly ASL club.

• 

  Family Video

  • Cuyahoga Falls, Ohio

  • Manager

    • May 2014 - Aug 2018
    • Cuyahoga Falls, Ohio

    Managed payroll, inventories, customer service concerns, schedule composition and the delegation of tasks. Occasionally traveled with District Manager to assist other stores. Prepared store meetings with sales data, inventory data, and new ideas. Used Microsoft Excel for inputting store data and bookkeeping. Conducted interviews, hired, and trained staff. Developed training materials used across the district.

• 

  Castle Noel

  • Medina, Ohio

  • Tour Guide

    • Nov 2017 - Jul 2018
    • Medina, Ohio

    Tour guide at the Christmas Museum. In addition to being a tour guide, I acted as the ASL Interpreter for a tour if requested. I also taught science classes for PreK-8 for the summer Elf Labs. During the off season, I worked as a bartender and customer service employee for the Alien Vacation Mini Golf under the Christmas museum.

• 

  Old Navy

  • Fairlawn, Ohio, United States

  • Sell-ebrity

    • Jul 2013 - Mar 2015
    • Fairlawn, Ohio, United States

    · Customer service through cash-handling, upselling, problem-solving, and clothing suggestions,· Credit card setup through an online portal when convincing customers to apply. · Proficiency in ordering, packaging, and shipping inventory.· Organizes store through folding, hanging, and moving inventory. · Prices inventory through mark-down stickers, new tags, and marketing signage. · Restock of inventory. · Maintains a clean store by sweeping/vacuuming, washing windows and mirrors, organizing clutter, and disposing of trash.

• 

  Cleveland Orchestra Chorus Office

  • Cleveland, Ohio

  • Intern

    • May 2014 - Aug 2014
    • Cleveland, Ohio

    · Assisted in the clerical work of an office.· Data entry, file retrieval, and organization. · Packaging and mailing packets of information to chorus members.· Email communication with chorus members.· Event set-up to prepare for rehearsals or concerts.· Backstage assistance with dress rehearsals and concerts working with the Cleveland Orchestra.· Sewing and hemming skills for altering chorus attire. · Radio headset proficiency to communicate with other staff members.

• 

  Subway - Stop'N'Go

  • Medina, Ohio

  • Sandwich Artist

    • May 2012 - Jun 2013
    • Medina, Ohio

    · Customer service through cash-handling and upselling food.· Food service through assembling sandwiches made-to-order. · Preparation of ingredients and bread. · Maintaining food store conditions up to temperature code.· Restock of inventory.· Cleans store through sweeping/mopping, washing dishes, and wiping counters, tables, and chairs. · Preparation of pre-ordered sandwich platters for large catering events.

• 

  Usher Photography

  • Medin, Ohio

  • Assistant

    • Jan 2009 - May 2012
    • Medin, Ohio

    · Assembled portrait frames of varying sizes.· Painted backdrops and props for senior portraits.· Data entry and file retrieval. · Packaged and shipped finished products to customers. · Organized and decorated the studio to create a more professional and welcoming environment.