Experience

• 

  Trinity Logistics

  • United States
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Account Manager / Procurement Specialist

    • Sep 2020 - Present

    -Successfully managed a portfolio of key client accounts, resulting in increased customer retention through effective communication, problem resolution, and the delivery of tailored freight solutions.-Conducted proactive sales activities, including lead generation, prospecting, and client presentations.-Integrated as an indispensable member of the customer's planning team,demonstrating the ability to go above and beyond to add value to services,surpassing the importance of price considerations.

  • Operations Manager

    • Aug 2018 - Sep 2020

    -Successfully managed the operations department, overseeing load coverage and load status for a high-volume freight brokerage.-Developed and maintained strong relationships with carriers, negotiating rates and ensuring timely delivery of shipments.-Utilized transportation management software to track and monitor shipments,ensuring accuracy and compliance with industry regulations-Collaborated with the sales team to identify new opportunities and support customer needs by providing efficient freight solutions.

• 

  The Hub

  • Temple, TX

  • Sales Associate and Vendor Relations Consultant

    • 2017 - 2018
    • Temple, TX

    -Conducted comprehensive interviews with all vendors to capture feedback,concerns, and requests, identifying common trends.-Presented findings to management and stakeholders, along with actionable recommendations aimed at retaining vendors and enhancing overall satisfaction.-Implemented suggested strategies, resulting in improved vendor relationships and increased satisfaction, ultimately contributing to the store's overall success.

• 

  Office of the Texas Lieutenant Governor

  • Texas State Capitol, Austin TX

  • Communications Intern

    • Jan 2014 - Jun 2014
    • Texas State Capitol, Austin TX

    Led a nationwide research initiative on constituent correspondence methods used in other Lieutenant Governor offices. I presented informed suggestions for correspondence strategies based on comparative analyses with similar states.