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Kelly Runnals

Marcom at Boston Childrens Hospital
Intro Book
Marketing professional with 11+ years of experience in managing grants and patient relationships.
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Location
Danvers, Massachusetts, United States, US
Skills
  • Microsoft Office
  • Microsoft Excel
  • Powerpoint
  • Facebook
  • Customer Service
  • Show all
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Bio

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Kelly Runnals is a seasoned marketing professional with a Bachelor's degree in Marketing from Santa Clara University. She has 11 years of experience in various roles, including Marcom at Boston Children's Hospital, where she managed grants and patient relationships. Her skills include marketing, leadership, customer service, and inventory management.

Experience

  • Boston Children's Hospital
    • Marcom
      • May 2013 - Present

  • American Rental Association
    • Beverly, Massachusetts
    • Admissions Coordinator
      • Oct 2012 - May 2013
      • Beverly, Massachusetts

      •Manage new and existing grants through the American Kidney Fund to alleviate patient burden and stress •Foster ongoing patient relationships, educating on initial expectations, and continuing to mentor throughout treatments•Manage all communication and treatment coordination for new and existing patients for national dialysis facilities•Advise patients through insurance process, provide insight on policy options•Analyze patient cases in order to submit appeals and obtain authorizations and insurance network exceptions

  • Newburyport Whale Watch
    • Newburyport, MA
    • Administrative Assistant
      • Jun 2011 - Oct 2012
      • Newburyport, MA

  • K1 SPEED - INDOOR KART RACING
    • Supervisor
      • Sep 2011 - Jun 2012

      * Managed and coordinated logistics for parties and large corporate events* Managed training program for new hires* Resolved customer complaints and concerns* Promoted to supervisor after only 5 months

  • DELCON DESIGN AND BUILD
    • Construction Laborer
      • Jun 2006 - Sep 2011

      * Assisted in residential renovations: specifically with the framing, roofing, siding, flooring, and demolition aspects.

  • HOME DEPOT
    • Contractor Services Associate
      • Dec 2010 - Mar 2011

      * Addressed customer inquiries while on sales floor* Worked with customers in their design phases to develop detailed list of materials for their project* Facilitated will-call pickups* Responsible for working with vendors and suppliers on out-of-stock and custom orders* Developed and maintained relationships with key contractors

    • Front End Manager
      • Oct 2009 - Dec 2010

      * Led delegation of tasks and responsibilities to all cashiers and lot attendants* Responsible for weekly scheduling and daily coverage of department* Resolved customer complaints and concerns* Trained new employees* Promoted to manager after 6 months

  • RICHARDSON’S ICE CREAM
    • Assistant Manger
      • Mar 2004 - Sep 2008

      * Responsible for daily delegation of roles, tasks, and responsibilities for employees

Education

  • 2007 - 2012
    Santa Clara University
    Bachelor's degree, Marketing
  • 2004 - 2007
    Our Lady of Nazareth Academy

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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