Experience

• 

  MaxVal Group, Inc.

  • United States
  • Software Development
  • 700 & Above Employee

  • Vice President, IP Administrative Services

    • Jan 2023 - Present

  • Senior Director Client Success

    • Aug 2021 - Jan 2023

• 

  Clarivate Analytics

  • Eagan, MN

  • Senior Director of IP Administrative Services

    • May 2013 - Aug 2021
    • Eagan, MN

    * Develop IP Admin Service line and deliverables.* Develop process documentation, quality metrics and delivery methodology.* Oversee management of Docketing and Paralegal staff.* Manage and oversee distribution and processing of all new client take-on and implementation.* Scope all incoming client requests and prepare Statements of Work for all IP Admin Services.* Develop pricing and service models.

• 

  CPA Global

  • Jersey
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Paralegal Manager

    • Sep 2010 - May 2013

    * Managed team of Paralegals working with various client portfolios for law firms and corporations.* Managed overview of new client take-on and Paralegal assignments.* Served as a client liaison and assisted with development and implementation of business objectives.* Managed process performance plans and yearly evaluations.* Liaised with internal departments to achieve highest quality delivery.* Assisted with development of multi-departmental service offerings, including pricing guidelines and options.* Participated in Docketing/Paralegal process implementations and updates.

  • Docketing Project Manager

    • Jul 2006 - Sep 2010

    * Involved in business take-on of new client portfolios and special projects.* Facilitated project scoping and project proposals with Sales staff and Management.* Coordinated off-shore project team resources with on-site and local resources to effectively fulfill project details and manage project completion.* Traveled on-site to client locations to coordinate and facilitate projects as requested by clients.* Assisted in review and updating of patent prosecution guidelines and procedures.* Coordinated, instructed, and trained off-shore resources on new business take-on special projects.* Focused on a range of projects in order to maximize the potential for strategic integration across the business.

• 

  Mueting, Raasch & Gebhardt, P.A.

  • Paralegal / Senior Paralegal

    • Aug 1996 - Jul 2006

    * Specialized skills in U.S. and foreign patent and trademark prosecution.* Advanced level of practice and experience with foreign patent prosecution, including initial contact and establishment of relationship with foreign associates.* Worked with foreign associates and clients to review, understand, and coordinate patent prosecution process in specific countries.* Maintained and updated office guidelines with current patent prosecution regulations in foreign countries.* Coordinated and oversaw simultaneous foreign patent filings in many countries.* Managed client portfolios and worked with clients to coordinate attorney/client activities.* Provided support to attorneys in the preparation and prosecution of patent applications in all areas of practice and drafted numerous legal documents.* Monitored progress of inventor publications, manuscripts, conferences, etcetera, for submission and publication dates as they relate to application prosecution.* Prepared biotechnology sequence listings and chemical structures.* Prepared client status reports to encompass client requested areas of portfolio.* Drafted training schedules and content for new staff members and organized training processes.* Maintained personal individual docket as well as complete firm docket and individual attorney dockets.