Bio
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Kelly Mcdonald is a seasoned banking professional with 15+ years of experience in management, team building, and risk management. She has held various roles, including Payment Services Manager and Business Services Specialist, and is currently an EFT Clerk at Webster First Federal Credit Union. Kelly is also an Accredited ACH Professional.
Kelly has a strong background in banking, with experience in retail banking, consumer lending, and sales. She is skilled in team building, coaching, and strategic planning, and has a proven track record of managing day-to-day functions and leading teams to success.
Credentials
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Accredited ACH Professional
NachaOct, 2017- Apr, 2026
Experience
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Webster First Federal Credit Union
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Worcester, Massachusetts, United States
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EFT Clerk
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Aug 2022 - Present
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Worcester, Massachusetts, United States
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United States
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Banking
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100 - 200 Employee
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Business Services Specialist at Leominster Credit Union
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Mar 2021 - Jul 2022
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Payment Services Manager
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Apr 2007 - Mar 2021
I currently manage the day to day functions of the Payment Services Department. I oversee the processing of all ACH exceptions as well as internal/external transfers, Debit Card issuing and dispute processing, back office teller batch processing, quality control and Return Item/Batch Processing. I also act as a back-up to each member of my staff and assist our IRA Consultant when needed.
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ESC Rep
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1992 - 2007
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Education
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1986 - 1990Leominster High School
Suggested Services
This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection
Industry Focus. “Banking and Financial Services”
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