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Kelly Mcdonald, Aap profile image

Kelly Mcdonald, Aap

EFT Clerk at Webster First Federal Credit Union
Intro Book
Accredited ACH Professional with 15+ years of banking experience in management, team building, and risk management.
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Location
Worcester, Massachusetts, United States, US
Skills
  • Banking
  • Management
  • Team Building
  • Ach
  • Customer Service
  • Show all
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Bio

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Topline AI
Kelly Mcdonald is a seasoned banking professional with 15+ years of experience in management, team building, and risk management. She has held various roles, including Payment Services Manager and Business Services Specialist, and is currently an EFT Clerk at Webster First Federal Credit Union. Kelly is also an Accredited ACH Professional. Kelly has a strong background in banking, with experience in retail banking, consumer lending, and sales. She is skilled in team building, coaching, and strategic planning, and has a proven track record of managing day-to-day functions and leading teams to success.

Credentials

  • Accredited ACH Professional
    Nacha
    Oct, 2017
    - Apr, 2026

Experience

  • Webster First Federal Credit Union
    • Worcester, Massachusetts, United States
    • EFT Clerk
      • Aug 2022 - Present
      • Worcester, Massachusetts, United States

  • Leominster Credit Union
    • United States
    • Banking
    • 100 - 200 Employee
    • Business Services Specialist at Leominster Credit Union
      • Mar 2021 - Jul 2022

    • Payment Services Manager
      • Apr 2007 - Mar 2021

      I currently manage the day to day functions of the Payment Services Department. I oversee the processing of all ACH exceptions as well as internal/external transfers, Debit Card issuing and dispute processing, back office teller batch processing, quality control and Return Item/Batch Processing. I also act as a back-up to each member of my staff and assist our IRA Consultant when needed.

  • Digital Federal Credit Union
    • ESC Rep
      • 1992 - 2007

Education

  • 1986 - 1990
    Leominster High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking and Financial Services”

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