Experience

• 

  Michaels Energy

  • La Crosse, Wisconsin, United States

  • Project Coordinator

    • Aug 2022 - Present
    • La Crosse, Wisconsin, United States

• 

  Kwik Trip, Inc.

  • La Crosse, Wisconsin, United States

  • Technical Writer

    • Sep 2020 - Aug 2022
    • La Crosse, Wisconsin, United States

    Consult subject matter experts and distill input into clear, accurate and easily understood content. Write operation, repair, troubleshooting, inspection, training, and test procedures/documents. Create and edit instructional videos. Maintain the complete database of documents, manuals, videos and knowledge articles to ensure compliance with best practices and accessibility to coworkers. Create, proofread, edit and manage dissemination of Learning Management System content. Perform technical training for the organization on new equipment, practices, and systems as needed.

• 

  Michaels Energy

  • La Crosse, Wisconsin Area

  • Director of Administrative Services

    • Jan 2009 - Sep 2020
    • La Crosse, Wisconsin Area

    Provide technical review of reports recommending energy efficient improvements, from ASHRAE Level I through Level III studies; assist with proposal generation, including developing schedules, compiling supporting documentation, editing, copywriting, and submittal; present Technical Writing training to staff annually; plan monthly staff training sessions on various energy efficiency topics and technologies; prepare and distribute weekly project status reports to largest utility client; lead weekly management team meeting; work with marketing team to ensure brand consistency, and to develop and maintain corporate templates; maintain and develop corporate and staff qualifications, including project statistics; maintain customer relationship management software; analyze and prepare data for fiscal report presented to staff annually; generate new project and proposal numbers, including client number assignment, network files, and templates; various accounting functions, including timesheet and expense submittals, creating project numbers and task in accounting software, and preparing monthly accruals for largest utility client; complete and submit professional engineer license applications; coach and train administrative staff; complete special projects as assigned.

• 

  L. B. White Company

  • La Crosse, Wisconsin Area

  • Executive Assistant

    • Aug 2004 - Dec 2008
    • La Crosse, Wisconsin Area

    Administrative responsibilities including meeting coordination, travel, product liability, commission program for independent sales representatives, production detail, labor utilization and financial reporting, and trained as payroll administrator and customer service representative to meet workload requirements.

• 

  Procorp, Inc.

  • Wauwatosa, WI

  • Executive Assistant

    • Jun 2001 - Jul 2004
    • Wauwatosa, WI

    Administrative duties including schedule management, work flow coordination, report and proposal generation, assisted with accounts payable and receivable, and other daily duties such as filing, answering phones and transcription.

• 

  RTP Company

  • Winona, MN

  • Administrative Assistant to Marketing Communications Team

    • Jun 2000 - Jun 2001
    • Winona, MN

    Interacted daily with sales force and customers, maintained literature inventory and material property data sheets for all plastic materials utilized, scheduled activities for technical service and engineering, and distribution reports, literature and data sheets to sales force, customers and management.

• 

  The Winona Post

  • Winona, MN

  • Circulation Manager

    • Jun 1999 - Jun 2000
    • Winona, MN

    Supervised 115 newspaper carriers and drivers, aiming to increase circulation, and administered their payroll.