Experience

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  Benco Dental

  • Territory Sales Representative And Regional Sales Trainer

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  Benco Dental

  • Charleston, South Carolina Area

  • Territory Sales Representative and Regional Sales Trainer

    • Apr 2018 - Present
    • Charleston, South Carolina Area

    I partner with dental practices to achieve optimal financial results.

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  Kelly Brookbank Consulting

  • Dallas,Texas

  • Principal

    • Jul 2013 - Present
    • Dallas,Texas

    Function as principal strategist in partnering with medical and dental practices to improve internal processes and increase profitability. Cultivate relationships with doctors and specialists, assess current operations and financial positioning, and identify opportunities for improvement. Lead change management initiatives including policy and procedure development, streamlining of processes, integration of financial controls, insurance coding best practices, business development strategies, communication tactics, creating employee handbooks and job descriptions, and introducing protocols that enhance patient care. Function as principal strategist in partnering with medical and dental practices to improve internal processes and increase profitability. Cultivate relationships with doctors and specialists, assess current operations and financial positioning, and identify opportunities for improvement. Lead change management initiatives including policy and procedure development, streamlining of processes, integration of financial controls, insurance coding best practices, business development strategies, communication tactics, creating employee handbooks and job descriptions, and introducing protocols that enhance patient care. Key Accomplishments:- Established reputation for keen ability to build rapport and coach teams across all organizational levels, while improving bottom line results and exceeding performance expectations. - Credited with strengths in transforming underperforming practices into profitable operations by implementing standard operating procedures and best practices across all facets of business. - Talent for repeatedly achieving success within various environments and diverse group of individuals.

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  Pacific Dental Services

  • Allen,Texas

  • Operations Manager

    • Mar 2009 - Jul 2013
    • Allen,Texas

    Provided end-to-end management of operations in a demanding environment with a focus on financial oversight, process optimization, problem solving, and staff development. Implemented ordering systems, set annual goals, led performance reviews, nurtured referral relationships, and increased office efficiency. Upheld company policies and managed multiple concurrent tasks with professionalism, accuracy, and timeliness.Key Accomplishments:- Strong aptitude for contributing to the professional development of staff and building high-performing teams that surpass established goals and objectives. - Instrumental in substantially reducing costs and improving collections by leading process improvement initiatives. - Played integral role in earning office recognition; Texas Office of the Year (2011), DeNovo Office of the Month (2009), DeNovo Office of the Year Runner-Up (2010).

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  6 Day Dental & Orthodontics

  • Coppell,Texas

  • Practice Manager

    • Oct 2007 - Sep 2008
    • Coppell,Texas

    Directed staff and oversaw day-to-day operations, financial activities, budget administration, and payroll. Held full P&L accountability and ensured alignment with business goals. Key Accomplishments:- Demonstrated proven ability to repeatedly exceed production targets.- Identified and executed on opportunities to lower operating costs while increasing productivity levels.

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  Thomas Newton,DDS

  • Dallas,Texas

  • Operations Manager

    • Aug 2003 - Sep 2007
    • Dallas,Texas

    Managed all aspects of operations with strong emphasis on new business development and creating and executing sales strategies to drive revenues and achieve corporate objectives. Key Accomplishment:- Consistently surpassed annual revenue goals by more than 20%

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  Sprint

  • Irving,Texas

  • Project Manager

    • Feb 2000 - Aug 2003
    • Irving,Texas

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  Parfums Christian Dior

  • Specialty Stores

  • Retail Sales Manager

    • Sep 1991 - Jan 2000
    • Specialty Stores