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Bio

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Kelley Plats is a seasoned business professional with experience in sales, marketing, and business development. She holds an MBA from Northwood University and has worked in various roles, including Business Development Manager at North American Coating Labs and Customer Experience Specialist at the same company. Kelley has also worked at Brooks Brothers, Nordstrom, and Keller Williams Realty, Inc., and has a Doctor of Business Administration degree from Northwood University.

Credentials

  • GA4 for SEO - How data helps businesses grow with Jeff Sauer
    Semrush
    Jun, 2023
    - Apr, 2026
  • Human Subjects Research – Social-Behavioral-Educational (SBE) Comprehensive
    CITI Program
    Jun, 2023
    - Apr, 2026
  • SEO Fundamentals Exam
    SEMrush
    Oct, 2020
    - Apr, 2026
  • Content Marketing and SEO Fundamentals
    SEMrush
    Sep, 2020
    - Apr, 2026
  • Role of Content Certificate
    SEMrush
    Sep, 2020
    - Apr, 2026

Experience

    • United States
    • Nanotechnology Research
    • 1 - 100 Employee
    • Business Development Manager
      • Jun 2023 - Present

      Oversees the implementation of business objectives among their company’s sales, marketing and business development professionals.

    • Customer Experience Specialist
      • Dec 2022 - Jun 2023

      Customer experience specialists look at all customers as a whole, and they work directly with customer reps, sales teams, and marketing teams to improve the customer experience.

    • Technical Sales Coordinator
      • Nov 2019 - Dec 2022
      • Mentor, Ohio

    • Store Manager
      • Jul 2019 - Nov 2019

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Operations Manager
      • Apr 2019 - Jul 2019

    • Department Manager
      • Sep 2018 - Jul 2019

    • Assistant Manager
      • May 2018 - Sep 2018

    • Salesperson
      • Sep 2016 - May 2018

    • Executive Assistant
      • Dec 2015 - Aug 2016

      Customer Service, Social Media Integration, Creation of Marketing Materials, ect.

    • Director of Assisted Living
      • Jul 2013 - May 2015

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Coordinator
      • May 2010 - May 2011

    • Resident Assistant
      • Aug 2008 - May 2010

    • Student Assistant
      • May 2010 - Aug 2010

    • Marketing & Development Assistant
      • Nov 2006 - Nov 2007

Education

  • 2020 - 2021
    Northwood University - DeVos Graduate School
    Master of Business Administration - MBA
  • 2007 - 2011
    Northwood University
    BBA, Advertising, Marketing, Management
  • 2022 - 2026
    Northwood University - DeVos Graduate School
    Doctor of Business Administration
  • 2022 - 2025
    Northwood University - DeVos Graduate School
    Doctor of Business Administration

Suggested Services

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Industry Focus. “Business Services”

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