Experience

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  PTC

  • Boston, Massachusetts, United States

  • Global Security Manager

    • Oct 2021 - Present
    • Boston, Massachusetts, United States

    Manage all security systems including CCTV, access control and visitor management systems. Identify security gaps and drive steps to mitigate.Manage contract security staff leading to increased security and safety protocols for the PTC global footprint.Participate in all visitor event planning with PTC stakeholders.Responsible for all security/safety related issues to include hardware and technical systems. Manage relationships with security vendors to provide minimal downtime/disruption to PTC employees.Supervise the PTC employee badging program to ensure compliance with all security protocols.Member of the Boston Seaport security network that includes both private business and Boston PD, FBI, and other federal law enforcement agencies to communicate/forecast security and safety issues in the area.

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  Securitas Security Services USA, Inc.- TD Garden

  • TD Garden - Boston, Massachusetts

  • Corporate Security Manager - TD Garden

    • Apr 2019 - Oct 2021
    • TD Garden - Boston, Massachusetts

    Manage and plan security operations of an 19,000 attendee, multi-function facility for 250 events per calendar year. Participate in the development of new building renovations and implement security protocols.Maintain professional customer service through regular contact with all building stakeholders (facilities, guest services, marketing) as well as NHL/NBA business partners. Initiate corrective action if necessary.Maintain appropriate staffing levels and ensure they meet client requirements. Directly manage security staff of over 200 personnel.Identify physical security risks and record to all management through proper communications.Maintain quality control over the incident report and emergency communication process.Initiate and conduct investigations involving drug use, assault, theft and vehicle accidents.Manage all physical systems to include CCTV, visitor management, and emergency fire alarm systems.Coordinate security supervision for multi level parking garage and record all issues via CCTV and incident reports.Implement and maintain 60 metal detection units and x-ray safety process for 19,000 attendees and building staff. Confiscate prohibited items.Participate in monthly meeting with local and national law enforcement to highlight and forecast potential security issues to all business in the TD Garden vicinity.

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  PINKERTON | Corporate Risk Management Services

  • Greater Boston Area

  • Agent

    • Apr 2018 - Oct 2019
    • Greater Boston Area

    Provide corporate security protective services in addition to executive protection.Provide event security management, emergency response, employee termination, surveillance and counter surveillance.

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  Hasbro

  • Event Security Manager

    • Jun 2015 - Mar 2019

    Develop and implement intellectual property guidelines for multi-million dollar properties (Disney, LucasFilm, Marvel).Identify risk areas for all intellectual property and take measures to mitigate that risk.Coordinate with public relations, meeting planners, and convention staff to ensure IP Security procedures can be implemented during the event.Travel domestic and international for up to 14 continuous days to supervise events and oversee the implementation of IP Security procedures for *New York Toy Fair*Nuremberg Toy Fair*Las Vegas Licensing Exposition*London Licensing Exposition*San Diego Comic Con*HasconDevelop security plan for all Hasbro front facing events such as movie premiers in addition to talent security protection.Map out and install CCTV security system for conventions.Conduct monthly audits of security program to ensure physical security and safety integrity of facility.

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  Sal's Pizza

  • Owner & Operator

    • Sep 2007 - May 2015

    3 location franchisee owner for regional restaurant chain.

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  Securitas Security Services USA, Inc.

  • Branch Manager

    • Nov 1987 - Nov 2006

    Establish and maintain relationships with over 30 branch clients exceeding $15,000,000 in revenue.Consistently exceeded sales budgets and drove both local and national sales initiatives.Was responsible for preparing annual branch operations budgets and managing branch operations to ensure maximum sales and profits in relation to budget.Maintained service contract compliance for all branch accounts. Facilitate the timely collection of all monies owed for services rendered. Establish new relationships with future customers in order to consistently meet and exceed new sales objectives.Increased sales through effective hiring, training and management approaches.