Experience

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  The New York Milk Bank

  • Vahalla, New York

  • Senior Consultant

    • Nov 2016 - Present
    • Vahalla, New York

    • The New York Milk Bank is the first comprehensive nonprofit milk bank in New York State. They collect milk from carefully screened donors, pasteurize it and distribute it to infants in New York State and the surrounding area. • Developed HR policies for this start up. Work with Ops Manager on “Milk Donor” workflow • Co-designed the operational workflow for the donor screening and donor milk collection • Co-designed the Milk Depot logistics and the audit/evaluation process• Wrote operational policies for the “NICU hospital delivery process”. Worked with Ops manager on other policy/practices

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  JPMorgan Chase & Co.

  • NYC

  • Executive Director

    • Nov 2014 - Aug 2016
    • NYC

    • Managed three direct reports and a staff of 19 domestically and internationally• Part of GWM, managed a P&L of 250MM• Performed all aspects of Project Management Life Cycle and risk management..• Developed, executed and monitored project status for stakeholders and senior management• Revised Project Life Cycle, focused on scope definition, and client review process• Completely revamped the gathering of requirements and budget review, as part of the project life cycle • Created Wealth Management’s 1st Service Catalog. Vastly improving cost transparency to the client

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  Tekmark Global Solutions

  • Downtown NYC

  • Consultant@ JP Morgan Chase & Co.

    • Jun 2014 - Nov 2014
    • Downtown NYC

    • Engaged by the Managing Director to execute a management reorganization that had previously stalled• During the analysis; Interviewed 35 management/staff members. Provided mock look forward of org charts, detailed interview notes and a recommendation summary for the infrastructure organization’s senior management team. Then I socialized and cultivated the buy-in necessary to make the changes • In addition, I conducted a needs assessment for outage response teams and subsequently implemented a new staffing strateg, reulting in a significant increase in productivity• Based on my performance during the Reorganization, the Managing Director, offered me a full time position

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  Citigroup

  • NYC

  • Director Technology Infrastructure Finance

    • Feb 2009 - 2012
    • NYC

    • Managed a staff and a $289MM balance sheet consisting of Global Enterprise Software Licenses• Developed P&L forecasting models to determine financial viability of proposed hardware and software purchases (i.e. IBM, Oracle, and TIBCO etc.)• Improved the capital purchase processs for the vetting of Capital purchases. Created a central review process for all technology purchase requests (one billion annually) to verify business justification and determine financing capability, relevancy, availability, and vendor eligibility• Vendor contract negotiation was executed separately by each stakeholder (infrastructure, finance, procurement). Served on a Software Asset Management team that was charged with improving the division’s vendor negotiation process. Negotiation was centralized and thus more efficient• Revised processes and identified the appropriate team members to perform P&L management, financial analysis, forecasting, budgeting, variance management• Performed activities related to client Chargebacks, Product Cards, and Cost Allocation

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  Citigroup

  • New York, New York

  • Director- Infrastructure Management (Network and Voice)

    • Apr 2000 - 2009
    • New York, New York

    Managed Network/Voice (Applied Engineering, Network/Voice Integration, Voice Operations, Compliance and Risk.).• Remotely managed staff (457) located across the United States (69 locations)• Managed a large portfolio of operational, regulatory, optimization, capacity and new business projects• Restacked the trading floors, built out five Call Centers/two Data Centers and executed a “Refresh” (End of Life) technology program• Need to eliminate cost (zero balanced budgets). Managed an optimization program reducing P&L run-rate globally• Partnered with cross-functional leadership, from Procurement, Engineering, Legal, and Technology• Collaborated with senior executives and stakeholders from various regions and divisions• Managed Network Applied Engineering/Integration teams located in New York and Texas• Managed team members responsible for providing WAN/ LAN support for 69 Citibank Call Centers and all campus locations• Managed teams responsible for voice integration in New York and Florida, and operational support teams across North America. Supporting Corporate Campuses, Citibank Call Centers and Trading Floor

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  Smith Barney/Solomon Smith Barney

  • Greater New York City Area

  • Director Of Information Technology

    • Mar 1979 - Apr 2000
    • Greater New York City Area

    Smith Barney New York, NY 1999-2000Director-Business Office Reporting and Oversight of the new Retail Branch platform rolloutManaged corporate, trading floor and retail helpdesksSmith BarneyDirector-Security transfer and DTC processing New York, NY 1995-1999Managed 75 staff, processing client transfers and DTC depositsSmith Barney New York, NY 1992-1995SVP-Short Term Bond Trading ClearanceManaged a staff of 14, settling $2 Billion in short term paper weeklySmith Barney New York, NY 1987-1992SVP-Reorganization DepartmentManaged a staff of 50, processed client securities positions (redemptions, tenders and mergers)Smith BarneyVarious Operational Positions New York, NY 1979-1987Manager Municipal Bond Trade SettlementManager Vault Custody OperationsManager Stock Record DepartmentAnalyst Legal Transfer Processing