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Bio

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Keith Lovelace II is a seasoned healthcare professional with 11+ years of experience in patient service and insurance verification, complemented by customer service skills. He holds a degree in Business from Morgan State University.

Experience

    • Patient Service Representative

  • Kennedy Krieger Institute
    • 1741 Ashland Ave, Baltimore, MD
    • Insurance Verification Specialist
      • Mar 2017 - Present
      • 1741 Ashland Ave, Baltimore, MD

      • Verify, interpret, and document patient health insurance or payment source ensuring complete and accurate information is entered in the system• Evaluate Eligibility for alternate sources of financing care and refer to appropriate agency where possible• Estimate self-pay portions after benefits have been determined• Maintain regular communication/correspondence/follow up with patient and families to keep them informed of clearance and self-pay issues

    • Patient Service Representative
      • Jan 2013 - Present

    • Temp Staff
      • Jan 2013 - Aug 2013
      • Owings Mills, MD

      Comcast• Comcast Direct Sales Representative (3/2011-5/2012)Baltimore Ravens Headquarters (1/2013-1/2013)• Data Entry OperatorChase Brexton Healthcare (1/2013-8/2013)• Medical and Dental Front Desk PSR I

  • American Red Cross
    • Baltimore, Maryland Area
    • Lead Data Entry Operator
      • Jul 2005 - Jul 2010
      • Baltimore, Maryland Area

      • Performs donor donation / deferral registration of Blood donation records (BDR’s)• Performs supervisor review on BDR’s• Performs donor suitability batch release• Trained and worked in a strictly FDA regulated environment

Education

  • 2004 - 2006
    Morgan State University
    Business, Freshman

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health, Wellness and Fitness”

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