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Bio

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Keith Jenkins is a seasoned HR professional with 30+ years of experience in organizational development, performance management, and talent development. He has a strong background in creating targeted selection programs, organizational design, and change management strategies. Jenkins has worked with various companies, including Cisco Systems, General Electric IT Solutions, and Provident Bank, to align organizational objectives and policy support. He holds a Bachelor's degree from Northern Kentucky University and an MBA from Xavier University - School of Business Administration.

Experience

    • Principal
      • May 2001 - Present

      Created company to partner with small to medium size businesses to align organizational objectives and policy support. Developed Targeted Selection program for Financial Service client to cultivate department objectives and decrease turnover by 50%. Recently developed and implemented seven-step business plan for Educational institution. Included budgetary and competitive analysis for financial institutions concluding with a PowerPoint presentation to solicit marketing support and secure a new partnership with Georgia State University.

    • Manager
      • Oct 2000 - Apr 2001

      Provided organizational support for $2.3B Telecommunications and Cable businesses. Included defining and evaluating key performance objectives for 850 sales, service and staff personnel. Selected as part of the beta group to develop a Leadership/Succession program for high potentials. The project team consisted of members from Sales, IT, Corporate Staff and outside consultants. Project was successfully implemented and is currently being utilized.

    • Director of Human Resources
      • Jan 1998 - Sep 2000

      Managed Human Resources for this $1.2B information systems solutions provider, directing a staff of 3 supporting 2800 employees throughout the continental United States. Provided GE work-out executive training for major acquisition (Access Graphics) and key member of transition team to downsize operation (Session C).Redeployed system support personnel through Green-Belt (Six Sigma) project team. In addition, completed Diversity training for all Field Management personnel.

    • Vice President
      • Jan 1996 - Jan 1998

      Led a department of 34 HR employees including compensation/benefits and HRIS for $75B financial institution. Developed HR audit format to reorganize retail and corporate departments by utilizing customer survey combined with departmental deliverables. The net result was a savings of over $2 million and a 25% increase in customer satisfaction. This included going to PeopleSoft and rebidding of the BlueCross/BlueShield proposals.

    • Director
      • Jan 1989 - Jan 1995

      Part of a management team that completed a pre-packaged Chapter 11 and sold this $750MM business to Tyco International. Managed an HR staff of 5 which included a bargaining group and multi-site manufacturing and distribution locations. Completed Tower Perrin high-velocity reengineering which resulted in consolidation of broker/sales groups reducing headcount by 40% and increasing sales by 35% the first year. Also implemented Gain-Share and Just-in-Time processes while putting into place ISO requirements.

    • Manager
      • Jan 1987 - Jan 1989

      Managed Human Resource function for a three state territory and 300 employees. Supported Information Technology sales and service professionals as well as district staff. Primarily employee relation liaison and developed strategy for DDI recruitment and selection process. In addition, provided Sexual Harassment and Diversity training whereby selected as part of the pilot group to rollout company wide program.

    • Manager
      • Jan 1982 - Jan 1987

      Managed HR function for the Data Processing group which was the largest organization at NCR. Provided Target Selection training and recruited over 100 employees first two years with an emphasis on college campuses. Began relationship with 110 Historical Black Colleges (HBCU) to increase minority headcount and develop on-going business relationship. Promoted to start-up Office System division after two years as a recruiter.

Education

  • Northern Kentucky University
    Bachelor, Management
  • Xavier University - School of Business Administration
    MBA Courses

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Industry Focus. “Human Resources”

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