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Keith Darnell profile image

Keith Darnell

Office Administrator at Veteran�s Outpatient Clinic
Intro Book
Keith Darnell, a seasoned IT professional with 15 years of experience in customer support, computer hardware, and networking, holds a Bachelor of Science degree in Information System Security from ITT Technical Institute.
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Location
Jacksonville, Florida, United States, US
Skills
  • Computer Hardware
  • Call Center
  • Troubleshooting
  • Windows 7
  • Customer Support
  • Show all
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Bio

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Keith Darnell, a seasoned IT professional, brings 15 years of experience in administrative and technical roles to the forefront. As a veteran of the Navy, he honed his skills as a Data Analyst, coordinating changes to computer databases and implementing database management systems. His expertise extends to call center operations, where he provided technical assistance to computer system users at Convergys, and customer support at Target Stores. Currently, Keith holds the position of Office Administrator at Veteran�s Outpatient Clinic, where he coordinates administrative duties and ensures seamless patient transportation. He is also pursuing a Bachelor of Science in Information System Security at ITT Technical Institute, set to graduate in November 2012.

Experience

  • Veteran�s Outpatient Clinic
    • Office Administrator
      • Mar 2009 - Present

      Responsible for the coordination of administrative duties for this busy medical facility that specializes in veteran assistance.Respond to correspondence via fax from hospitals, patients and other clinics.Assist Front Desk with providing safe transport to patients for Gainesville clinic appointme...

  • Target Stores
    • Stock/Supply Clerk
      • Jun 2005 - Aug 2007
  • Convergys
    • Customer Support
      • Dec 2001 - Aug 2004

      Cisco Support) Provided technical assistance to computer system users. Answered questions or resolved computer problems for clients in person, via telephone or from remote location. Provided assistance concerning the use of computer hardware and software, including printing, installation, word pr...

  • Navy
    • Data Analyst
      • Aug 1980 - Aug 2000

      Responsible for compiling reports for aircraft and personnelActed as the Network Administrator on shipboard assignments.Coordinated changes to the computer databases.Tested and implemented the database applying knowledge of database management systems.

Education

  • 2011 - 2012
    ITT Technical Institute
  • 2009 - 2011
    ITT

Suggested Services

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Industry Focus. “Computer and Network Security”

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