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Keith Cooper profile image

Keith Cooper

Vice President of Customer Experience at Bergen Logistics
Intro Book
Seasoned sales and management professional with customer experience expertise.
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Location
Hackensack, New Jersey, United States, US
Skills
  • Sales Management
  • Account Management
  • Marketing
  • Leadership
  • Management
  • Show all
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Bio

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Topline AI
Keith Cooper is a seasoned sales and management professional with extensive experience in customer experience, sales management, and leadership. He has worked with various companies, including Bergen Logistics, Manhattan Sailing School, and Verizon Business, and holds certifications like ASA and Six Sigma White Belt. Keith has a BA in Business from City University of Seattle and is based in Hackensack, New Jersey.

Credentials

  • ASA 201, 202 203, 204, 205, 206, 211, 214, IE
    American Sailing Association
  • Six Sigma White Belt
    Management and Strategy Institute

Experience

  • Bergen Logistics
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 300 - 400 Employee
    • Vice President of Customer Experience
      • Jul 2021 - Present

    • Senior Director of Customer Experience
      • May 2020 - Present

    • Director of Operational Excellence
      • Mar 2019 - Present

  • Manhattan Sailing School
    • Senior Instructor
      • May 2008 - Present

      ASA Instructor Certifications: Basic Keelboat, Basic Coastal Cruising, Bareboat Charter, Coastal Navigation, Advanced Coastal Cruising, Cruising Catamaran. USCG Master's License. Over 25 years sailing experience with 12 years teaching. Come have some fun!!!

  • SailTime
    • Greater New York City Area
    • General Manager
      • Mar 2012 - Jan 2017
      • Greater New York City Area

      SailTime is an innovative new approach to boat access and ownership that makes it easier, quicker and more economical for aspiring captains to take the helm of a beautiful, well-equipped sail or power boat anywhere in the world.

  • US China Sailing Association
    • Greater New York City Area
    • Board Member
      • Jul 2011 - Jul 2014
      • Greater New York City Area

  • Harmonic Seas Charter Co. And Nautical School
    • Greater New York City Area
    • General Manager
      • Sep 2008 - Feb 2011
      • Greater New York City Area

      Harmonic Seas enjoys introducing people to the adventure of sailing through day trips, certification courses and exotic travel.

  • Verizon Business
    • Greater New York City Area
    • Senior Account Manager
      • Aug 2007 - Jan 2011
      • Greater New York City Area

  • SnowBus
    • President
      • Oct 1999 - Oct 2007

      SnowBus.com is a recreation club focused on weekly and annual ski trips from Seattle, WA. We were featured in a Seattle PI article (http://seattlepi.nwsource.com/getaways/10475_snowbusbar08.shtml) and you can see more information at www.snowbus.com.

  • WinShuttle, Inc.
    • Regional Manager
      • Sep 2006 - Sep 2007

  • Lightstream Communications
    • Account Manager
      • May 2006 - Sep 2006

  • Broadwing Communications
    • Senior Account Manager
      • Apr 2005 - May 2006

  • AT&T
    • Global Account Executive
      • Dec 1999 - Nov 2004

  • US West
    • Account Manager
      • Jan 1996 - May 1999

  • Fugate Motors Inc
    • Enumclaw, WA
    • Internet Sales Manager
      • 1994 - 1996
      • Enumclaw, WA

  • Crystal Mountain Resort
    • Director of Sales and Marketing
      • 1990 - 1994

  • Winn Devon Art Group Ltd.
    • Sales Specialist
      • 1983 - 1990

Education

  • 2003 - 2007
    City University of Seattle
    BA, Business

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