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Keith Barrett profile image

Keith Barrett

Computer and Network Technician at Chico Unified School District
Intro Book
Keith Barrett, a seasoned IT professional with extensive experience in technical support, hardware installation, and software management, holds a Master's degree in Instructional Technology from California State University-Chico.
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Location
Chico, California, United States, US
Skills
  • Hardware
  • Technical Documentation
  • Computer Hardware Assembly
  • Hardware Installation
  • Help Desk Support
  • Show all
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Bio

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Keith Barrett is a seasoned IT professional with expertise in hardware, technical documentation, and customer support. As a Computer and Network Technician at Chico Unified School District, he provided technical support and training to teachers and staff, troubleshooting networking, workstations, and printers. With a strong background in contract work, Keith has delivered onsite support for home users' wifi and computers, deployed printers, and removed hard drives for legal holds. Keith's extensive experience spans over three decades, with notable stints as a Field Support Technician, Database Technician, and Software Support Manager. He has worked with various companies, including Avid Technology Resources, Geeks Onsite, and The Lindeman Company, providing technical support and training to clients. Keith holds a Master of Arts degree in Instructional Technology from California State University-Chico and a Bachelor of Arts degree in Experimental Psychology from UC Santa Barbara. Certified as a CompTIA A+ Computer Technician, Keith brings a unique blend of technical expertise and customer-centric approach to his work, making him an invaluable asset to any organization.

Credentials

  • CompTIA A+ Computer Technician
    CompTIA
    Mar, 2010
    - Jun, 2026

Experience

  • Chico Unified School District
    • Chico, California Area
    • Computer and Network Technician
      • Jun 2014 - Oct 2014
      • Chico, California Area

      Provide technical support and training to teachers and staff at local schools. Troubleshoot networking, workstations, printers, document cameras, digital projectors, etc.

  • support.com
    • Telecommute
    • Personal Technology Expert
      • Nov 2011 - Dec 2013
      • Telecommute

      Over the phone and by remote connection, I provided technical support for users of Comcast's high-speed internet. Common issues included wifi configuration, email problems, and virus removal.

  • Avid Technology Resources, Geeks Onsite, Peak S...
    • Chico, California Area
    • Field Support Technician
      • Jun 2008 - Jun 2010
      • Chico, California Area

      Contract work--travel to restaurants to replace or repair their point-of-sale terminals, onsite support for home users' wifi and computers, deploy printers, remove hard drives for legal holds, etc.

  • Butte County Purchasing Office
    • Oroville, CA
    • Database Technician
      • May 2008 - Oct 2008
      • Oroville, CA

      Manage project to update an existing database of suppliers and inventory codes; conduct automated email survey of vendors (using VBA, Access, MS Exchange). Prepare an MS Access database to import into MS SQL application.

  • Butte County Probation Department
    • Oroville, CA
    • Information Systems Technician II
      • Jan 2006 - Jan 2007
      • Oroville, CA

      Support clerical and law enforcement staff, maintain computer hardware, configure workstations for network connectivity, maintain Active Directory accounts.

  • Butte County Behavioral Health Dept.
    • Chico, CA
    • IS Analyst
      • Jul 2002 - Dec 2005
      • Chico, CA

      Develop an internet database program to track clients and appointments. Using Access, SQL, and raw HTML. Confer with administrators and therapy providers to clarify needs and workflow. Create documentation, conduct trainings.

  • The Lindeman Company
    • Chico, California Area
    • Software Support Manager
      • Jun 1988 - Nov 2005
      • Chico, California Area

      Over the phone and by remote connection, support users of our retail management software. Design custom reports, convert data from other applications, maintain company website. Updated the user manual and developed an ad-hoc report generator for our application database.

Education

  • 1996 - 1999
    California State University-Chico
  • 1974 - 1977
    UC Santa Barbara

Suggested Services

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Industry Focus. “Computer Hardware.”

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