Experience

• 

  Edmonton North Primary Care Network

  • Edmonton, Alberta, Canada

  • Clinical Services Manager

    • Nov 2023 - Present
    • Edmonton, Alberta, Canada

• 

  Providence

  • Hospitals and Health Care
  • 700 & Above Employee

  • Registered Nurse Clinical Risk Manager

    • Jan 2019 - Jun 2023

    Supporting over 8 hospitals and 250 clinics across the Pacific Northwest. Supporting claims, lawsuits, disclosure of unanticipated outcomes, evaluating liability, and consultation of patient and legal regulatory safety. Led standardization work for patient notification systems related to COVID and other infectious disease exposures.

  • Quality Managament Coordinator

    • Jan 2017 - Jan 2019

    • Led standardization work aimed at developing consistent metrics in classification of safety events across 8 hospitals.• Led implementation of new software for reporting and managing unusual occurrences across at a 483 bed hospital.• Provided consultation to department leaders for quality initiatives and metrics.• Facilitated various accreditation surveys, regulatory investigations and subsequent responses.• Partnered with leaders to investigation and develop action plans for identified safety events.

• 

  PeaceHealth

  • Vancouver, Washington, United States

  • Assistant Nurse Manager

    • Dec 2015 - Dec 2016
    • Vancouver, Washington, United States

    Assist in management of cardiac telemetry unit and medical cardiac overflow unit including service recovery, performance audits, patient investigations, occurrence reporting, scheduling, performance appraisals, corrective action, quality metrics, and fostering evidence based best practice.

• 

  Providence

  • Portland, Oregon, United States

  • Charge Nurse

    • Jul 2008 - Dec 2015
    • Portland, Oregon, United States

    Trained and mentored newly hired nurses and nursing students. Managed patient care related to adult and geriatric patient populations with complex cardiopulmonary diagnoses including managing ventilators and chest tubes on a step-down respiratory/cardiac unit.