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KT

Kay Timm

Billing Analyst at Wayne Perry
Intro Book
Seasoned billing professional with 19 years of experience in customer service and operations management.
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Location
Buena Park, California, United States, US
Skills
  • Customer Service
  • Customer Satisfaction
  • Budgets
  • Inventory Management
  • Operations Management
  • Show all
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Bio

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Topline AI
Kay Timm is a seasoned billing professional with 19 years of experience in customer service, operations management, and team building. She has a strong background in managing budgets, inventory, and billing systems, and has expertise in process improvement and training. Kay has worked in various roles, including Administrative Assistant, Customer Service Representative, and Billing Resolution Specialist, and has experience in handling customer inquiries, disputes, and collections.

Experience

  • Wayne Perry
    • Billing Analyst

  • Wayne Perry, Inc.
    • United States
    • Billing Analyst
      • Jan 2012 - Present
      • United States

      I am mainly responsible for sending out invoices to bring in revenue for the company.My Duties include Analyzes all billing procedures.Obtains billing approval from superiors.Prepares computerized invoices for clients.Implements an effective billing system.Reviews all records associated with bills to ensure accuracy.Ensures that all billing calculations are correct before sending invoices to customers.Meets all billing deadlines.Keeps detailed records of all billing transactions, expenses, income and fund transfers.Reconciles billing records and reports income projections to administration.Assists and supports all billers.Trains new employees in the billing department.

  • FireKing Security Group
    • Billing Resolution Specialist
      • Oct 2009 - Aug 2011

      Receive calls from customers inquiring/disputing invoicesResearch and provide technical and billing explanationProcess daily credits/rebillsInform collections of continuation to collect on disputed invoices

  • Circuit City
    • Administrative Assistant
      • Aug 1989 - Jan 2009

  • Circuit City Stores, Inc.
    • Customer Service Representative
      • Aug 1989 - Jan 2009

Education

  • 1983 - 1987
    Savanna High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Accounting and Auditing”

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