Bio
Experience
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Canada
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Staffing and Recruiting
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200 - 300 Employee
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Office Administrator
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Aug 2012 - Jun 2022
- Demonstrated exceptional loyalty with 14+ years of employment- Cultivated strong and trustworthy relationships with hundreds ofclients and candidates by consistently demonstrating reliability,honesty, and compassion in the front-facing role- Worked closely with management to provide processimprovements in the criminal background check process, leadingto successful training for hundreds of colleagues and users- Administered online skills assessments to hundreds of candidates,sharing results with high-profile clients in the private, public, andgovernment sectors to help with their onboarding practices
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First Impressions Specialist
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Aug 2012 - Jan 2016
- Expertly managed the front reception and a busy multi-line phonesystem for 100+ account managers across Canada- Assisted and resolved timesheet issues and questions forhundreds of candidates and clients using problem-solving skills- Collaborated with the marketing department on dozens ofseasonal newsletters, company events, and internal audits
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Receptionist
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Oct 2007 - Aug 2012
- Provided professional and reliable administrative support to 40+top clients in retail marketing, food, healthcare, and manufacturing- Requested by 5+ clients to return to their organizations in front-facing roles and quickly became the “super-temp” receptionist- Exceptional willingness to learn, interpersonal skills, telephonemanner, and adaptability to various work cultures which helpedcompanies convey the "WOW" factor missing from their front line
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Receptionist
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May 2007 - Sep 2007
- Professionally answer and screen and direct all incoming calls- Effectively organized and maintained receivable/payable filing- Monitored and ordered all office and administration supplies- Prepared training manuals for project managers to present to prospective clients
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Clinic Receptionist
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Sep 2004 - May 2005
- Arranged and rescheduled appointments and consultations for patients- Greeted all patients and guests at the clinic with warmth and a smile- Organized, ordered, and mailed remedies and supplies under the advisement and approval of two health professionals
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Pre-Teen Teacher
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Sep 1990 - Aug 1995
- Positively impacted and mentored 16 pre-teens in an afterschoolprogram using compassion, fun, and creative leadership style- Successfully co-created and executed the Home Alone programto foster essential life skills and independence in youth- Actively participated in an international healthcare project for youth inNicaragua as part of a team reporting to CANSAVE Canada
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Switchboard Operator/Junior Payroll Assistant
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Sep 1987 - May 1988
- Efficiently handled a multi-line phone system/switchboard with incoming calls from locations across Canada- Assisted the payroll department with batch sorting for pay submissions, while checking for accuracy
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Education
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1989 - 1991Carleton University
Arts
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