Experience

• 

  Mount Saint Vincent University

  • Canada
  • Higher Education
  • 700 & Above Employee

  • International Student Advisor

    • Jun 2014 - Present

    • Advised and assisted international and refugee students in their transition to and settlement in Canada.• Guided and supported students in their personal, cultural and academic challenges; referred students to appropriate services as needed.• Created and delivered information sessions, workshops, and guides on immigration matters to complement their one-on-one advising.• Coordinated programming, professional and social activities, to engage and integrate students into MSVU, Halifax, and Nova Scotian communities. This includes New International Student Orientation (NISO), conferences, and other development opportunities. • Counseled university faculty and staff in all international student matters including immigration, cultural integration, intercultural conflict resolution, inclusive pedagogy, and academic progress.

  • Student Recruitment Officer (secondment)

    • Sep 2018 - Apr 2019

    • Provided information to prospective students on university programs, scholarship and bursary opportunities, academic/program structure, admissions process and student services, and campus life.• Assessed student transcripts and admission qualifications, scholarships, and program eligibility.• Advised on career opportunities based on program of interest as well as advised on university programs that would lead to their career interests.• Attended student recruitment fairs and other community exhibitor booths to promote the university.

• 

  Dalhousie University

  • Canada
  • Higher Education
  • 700 & Above Employee

  • Program and Communications Coordinator

    • Apr 2014 - Jun 2014

    • Organized and promoted student events within Dalhousie University and the city of Halifax.• Coordinated and hosted workshops targeted towards student development and student retention.• Supervised and mentored student workers who are responsible in enhancing peer-to-peer inteactions and learning.

  • International Student Support Specialist

    • Aug 2013 - Mar 2014

    • Provided basic information to international students related to immigration, financial, academic, social, housing, health insurance/MSI, legal and personal matters based on the best practices of the International Centre in person, group, e mail and telephone.• Helped provide proactive outreach to first year international students to assist in transition issues.• Wrote content and update the International Centre Newsletter, InTouch, as well as relevant websites and publications.• Initiated and recommended website changes or updates regarding international student or exchange student content.• As part of a team, developed and delivered International Student Services programming such as student engagement initiatives, social activities, and peer mentoring/buddy programs. • Assisted with planning and executing communication/marketing initiatives as assigned by the Manager and/or Program and Project Coordinator and or Senior International Student Advisor.

• 

  Mount Saint Vincent University

  • Canada
  • Higher Education
  • 700 & Above Employee

  • International Student Liaison

    • May 2011 - Apr 2013

    • Responded to inquiries of prospective international students and provided them with friendly pre-arrival support; maintained communication with students via email, telephone, and face-to-face interaction.• Planned and executed events, including design and dissemination of promotional materials for events such as New International Student Orientation, Multicultural Night, International Education and Development Week.• Developed new activities/programs to address student initiatives and ideas; provided support for International Student Society and World University Service of Canada Local Committee. • Liaised between the IEC and all international students through various communication tools; promoted Mount student services and other resources available: ESL, financial aid, counseling, and career-planning services.• Managed the Mount’s IEC web page by ensuring information is up to date and by creating a suitable visual flow of web contents; trained and experienced in using OneWeb CMS 6.• Assisted students with issues related to immigration, adjusting to life in Canada and other cultural concerns.

  • Bartender

    • Sep 2008 - Apr 2013

    • Served food/beverage orders to customers and promoted weekly events to the Mount community. • Maintained cleanliness/overall quality of workplace and provided exceptional customer service.• Reported inventory to the manager, computed sales, and completed money deposits on a daily basis.

  • Teacher Assistant

    • Sep 2011 - Dec 2011

    • Graded and provided feedback on student papers in Introduction to Psychology class (PSYC 1110).• Proctored class examinations.

• 

  Mount Saint Vincent University

  • Canada
  • Higher Education
  • 700 & Above Employee

  • Convocation Staff

    • Sep 2008 - May 2011

    • Provided ushering services and ensured that all guests were properly accommodated.• Assisted in coat-check services for the Chancellor’s Dinner

  • Housekeeper

    • Apr 2009 - Jun 2010

    • Trained fellow housekeepers and exhibited management skills by ensuring that the housekeeping schedule was always up to date and completed on time.• Demonstrated exceptional customer service by ensuring cleanliness, by answering inquiries, and by providing all services to guest satisfaction.