Experience

• 

  PGH Bricks & Pavers

  • Scholfields

  • Customer Service Manager

    • May 2016 - Present
    • Scholfields

    PGH Bricks is a JV between CSR & Boral Bricks. Integration of two customer service organisations both back office and display centre. Leading, managing and developing a team of individuals. Maintaining and improving operations and process with the customer service teams in an exceptional customer service led culture.

• 

  Westfarmers Industrial

  • Business Process Lead - Supply Chain

    • 2016 - 2016

    ERP implementation JDE

• 

  Nexans Olex

  • France
  • Manufacturing
  • 700 & Above Employee

  • Business Process Manager - SAP Implementation - SD

    • Jan 2010 - Nov 2015

    Lead the Sales project for the successful end to end implementation of SAP into the business.Liaise with next stage stakeholders, Production, Distribution, Planning and Purchasing.Produced all Work Instructions and completed start up and continuous training for all sales staff.This was an ongoing assignment becoming the key user for SAP – Sales.

  • National Customer Service Manager

    • Jan 2000 - Nov 2015

    Built our National Customer Service Centre in Wetherill Park .Relocating our State basedoffices and later the merger of two divisions to build a centralised 25 seat Customer Service Centre in Sydney and Perth, offering a full service operation. Building the Systems and procedures to accommodate our new business model. Later relocated the office to Melbourne. Assisted with the implementation of a new go to market model.

• 

  National Cables

  • Wetherill Park

  • Manufacturing Accountant

    • Jan 1996 - Jun 2000
    • Wetherill Park