Bio
Experience
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Engagement Lead
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Apr 2023 - Present
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Istogom Motors
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Johannesburg Metropolitan Area
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Marketing Manager
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Nov 2021 - Dec 2022
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Johannesburg Metropolitan Area
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Nokani Enterprise
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Johannesburg Area, South Africa
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Managing Director
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Jan 2017 - Dec 2019
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Johannesburg Area, South Africa
• Business Development• Leading the development of the company’s short and long-term strategy.• Creating and implementing the company or organisation’s vison and mission.• Managing daily operations of the business• Balancing own priorities with directing and motivating others• Building relationships• Plans and assigns work • Guiding and directing staff to achieve operational excellence standards• Create a climate for optimal performance• Manages performance• Selecting potential staff for a project to sustain team delivery
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Momentum
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Centurion
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Client Experience Analyst
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Feb 2015 - Dec 2016
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Centurion
1.Use research and other sources of client insight and intelligence to understand the client's expectations and desired competencies.2.Data analysis.3. Mapping client journeys.4. Understanding the client experience strategies, framework and methodologies.5. Identify key trends based on customer feedback and business activities.
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Education
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2022 - 2023University of the Witwatersrand
BBBEE MDP -
2022 - 2023University of the Witwatersrand
BBBEE Management Development Programme -
2020 - 2021University of Johannesburg
Master of Business Administration - MBA, Business/Commerce, General -
2014 - 2016University of Johannesburg
Bachelor of Commerce (BCom) Honours in Economics, Economics -
2010 - 2013University of Johannesburg
Bachelor's Degree, Economics and Econometrics
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