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Katie Klos is a seasoned healthcare professional with expertise in fitness, wellness, and customer service. She has worked as a Personal Trainer, Small Group Training Coach, and Assistant Manager in the fitness industry. Katie holds a Bachelor of Science degree in Criminal Justice/Police Science and a Graduate Certificate in Integrative Health and Wellness. She is certified as a Certified Personal Trainer (NASM-CPT) and has experience in event planning, strategic planning, and sales operations.

Credentials

  • Integrative Health and Wellness
    University of Maryland, Baltimore Graduate School
    May, 2022
    - May, 2026
  • Certified Personal Trainer (NASM-CPT)
    National Academy of Sports Medicine (NASM)

Experience

  • Morrison Chiropractic, P.A.
    • Ellicott City, Maryland, United States
    • Chiropractic Assistant
      • Oct 2022 - Present
      • Ellicott City, Maryland, United States

      - Provide exercise therapy for patients under the guidance of their doctor- Effectively evaluate patient performance, modify exercises as needed, and ensure proper execution of exercises to maximize results and safety - Develop instructional videos and handouts of exercise demos for reinforce patient adherence- Conduct muscular endurance tests and balance assessments to evaluate patient progress and guide the course of treatment- Collect patient vitals and manage patient records in compliance with HIPAA regulations- Collaborate with doctors as part of the patient's whole-health care team to create ongoing support with one-on-one personal training and group exercise classes

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Personal Trainer
      • Jun 2022 - Mar 2023

      - Conduct consults and fitness assessments to identify movement patterns and develop personalized exercise recommendations and referrals- Engage in health coaching practices to identify goals and progress markers- Develop an integrated wellness plan and exercise prescription on an individual basis- Provide support and accountability in other areas of wellness (e.g. sleep, nutrition, stress)- Guide clients during personal training sessions on the safe and effective use of cardiovascular, flexibility and strength training equipment - Promote and refer members to appropriate areas of interest around the club

    • Small Group Training Coach
      • Feb 2022 - Mar 2023

      - Coach participants through cardio and strength based workouts- Develop positive rapport with participants and support health and fitness goals outside of the classroom setting- Educate and cue participants in exercise mechanics to ensure proper form and technique to maximize the workout and ensure safety- Offer exercise progressions and regressions to accommodate all training participants- Promote and sell small group training services to gym members

    • Assistant Manager- Member Services
      • Nov 2019 - Jun 2022

      - Lead, coach, and develop the member services team- Build relationships with members to increase connectivity and overall retention- Conduct proactive outreach to promote member engagement- Manage department budget and scheduling- Collaborate with the Certified Retention Team to meet and exceed company attrition targets- Train associates in company policies and daily operations- Create a positive member experience by providing uncompromising customer service

    • Certified Personal Trainer
      • Nov 2020 - Aug 2022

      - Acquire new clients and conduct fitness assessments to measure starting point and determine personal goals- Service clients in-person and virtually, guiding them through customized programs to ensure safety and efficacy- Conduct regular check-ins with clients to ensure program adherence and measure progress- Correct posture and form to ensure safety and efficacy of exercise- Guide clients in a healthy, holistic lifestyle to enhance their overall quality of life- Expand my knowledge to enhance my expertise and level of service

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Membership Sales Specialist
      • Aug 2018 - Oct 2019

      - Manage all personal and corporate accounts for the Under Armour Performance Center- Establish and strengthen corporate partnerships with external organizations- Design and implement standard operating procedures for the entire facility- Compose all communications to active and prospective members- Train new teammates in sales and touring procedures- Coordinate onsite and offsite events to promote brand awareness and lead generation- Collaborate with multiple departments to analyze current sales and restrategize to achieve our goals- Provide outstanding customer service and actively listen during tours to customize buying options- Administrative tasks such as contract drafting, organizing and filing documents

    • Senior Team Lead
      • Jan 2017 - Aug 2018

      - Oversee the guest relations team and ensure proper opening and closing of the facility- Demonstrate extensive knowledge of facility operations and amenities- Provide comprehensive tours of the gym and finalize membership sales- Fluent in operations of POS systems- Retail operations including merchandising and inventory management of Under Armour gear- Upsell spa and salon guests to increase profitability

  • Baltimore Police Department
    • Baltimore, Maryland
    • Intern
      • May 2018 - Aug 2018
      • Baltimore, Maryland

      I spent a summer semester interning with the city's Body Worn Camera Unit to analyze the footage collected from on-duty police officers. I categorized and labeled uploads for ease of reference, as well as tagged significant moments that identify valuable evidence, individuals involved, and officer misconduct.

    • Lab Technician
      • Jan 2017 - Jan 2018
      • Towson University

      I studied the human body and assisted in the development of procedures in de-fleshing and cataloging human remains. Our anthropology department received fully fleshed human specimens with the intent to be used for study in anthropological courses. It was the technicians' responsibility to measure, photograph, and exsect soft tissues. Once specimens had been reduced to bone, we studied the remains, identifying morphological features, pathology, sex, occupation and age at time of death. This incredible hands-on experience has provided me with a deeper understanding of human anatomy and physiology, as well as conducting forensic anthropological examinations.

  • Maryland State Police
    • Pikesville- Forensic Science Division
    • Intern
      • Aug 2017 - Dec 2017
      • Pikesville- Forensic Science Division

      I worked under the Quality Assurance manager auditing the practices and competencies of the technicians in various forensic science disciplines. During this time, I studied the standard operating procedures of each department, examining and documenting reports of non-conformance from various forensic departments. Other responsibilities included procuring relevant casework and drafting response letters for Public Information Act requests, as well as collecting data and graphing departmental statistics.

    • Student Conduct Aide
      • Apr 2015 - Dec 2017
      • Towson, Maryland

      I served on a judiciary panel with three other aides and two hearing officers to gather sensitive information from students fighting charges of misconduct where the University is considering possible civil or criminal charges, suspension, or expulsion. After reviewing a case file, the panel conducts interviews with the charged student(s), complainants and witnesses to resolve any issues or questions brought up in the case file. At the end of the hearing, we review the case and reflect on the responses in the interview to determine the student's responsibility in the incident and recommend a course of action.

    • Resident Assistant
      • Aug 2014 - May 2016
      • Towson University

      During my two years as a Resident Assistant, I oversaw community of approximately 30 underclassmen, counseled them in personal affairs, directed them to on-campus resources, and coordinated community engagement opportunities. Additionally, I maintained the overall safety of the building by reinforcing the rules of on-campus housing, responding to countless incidents while on call from minor infractions to emergency situations. I conducted interviews with all involved, documented evidence, and wrote formal reports in great detail of the occurrence.Serving the Towson community as a Resident Assistant was the most valuable life experience I gained during my college career, proving growth in my personal and professional development. This role was not only enjoyable and gratifying, but greatly enhanced my interpersonal skills and conflict-resolution abilities as well.

Education

  • 2021 - 2022
    University of Maryland, Baltimore Graduate School
    Graduate Certificate, Integrative Health and Wellness
  • 2013 - 2017
    Towson University
    Bachelor of Science - BS, Criminal Justice/Police Science

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health, Wellness and Fitness”

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