Bio
Experience
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Implementation Consultant
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Jun 2021 - Present
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Implementation Manager
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Sep 2015 - Dec 2020
Helped organizations attract, engage, hire, and advance the best talent to build a winning workforce.Reviewed customers’ talent management process flows and provided best-in-class consultation to improve efficiency, sustainability, automation, and digital functionality.Developed and maintained pr...
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United States
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Advertising Services
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700 & Above Employee
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Senior Associate, Talent Operations
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Sep 2013 - Aug 2015
Configured the ATS system to transition the offer approval and on-boarding process to online/electronicManaged the employee and alumni referral programProcessed invoices and maintained relationships with vendorsAssisted with employee relocation tasksCreated collateral for each office including headcount data, client logos, and senior lead head shotsMaintained logistics for employee mobility programs
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Senior Operations Analyst
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Apr 2012 - Sep 2013
Oversaw the national time sheet initiative, reducing missing time sheet incidents by 26% in four monthsSet up and trained teams on the staffing workflow ticketing system, tracking the requests for jobs to be opened, closed, and modified Analyzed key metrics: billability, clientability, and utilization
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Executive Assistant
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Apr 2011 - Apr 2012
Assisted two Senior Vice Presidents and one Vice President with calendar, travel, and expensesUpdated client teams’ organization chartsEdited and finalized PowerPoint presentations
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United States
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Financial Services
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700 & Above Employee
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Senior Associate/Executive Assistant
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Jan 2007 - Nov 2010
Corresponded with clients regarding domestic and international travel, meetings, and entertainment, ensuring customer satisfactionResolved $3K budget deficit for holiday party in six months, resulting in $600 surplusCompiled monthly and weekly reports for Financial Information Services and Business Analytics
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Co-Chair Institutional Investor Services Mentoring Program
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Jan 2007 - Nov 2010
Redesigned and executed Mentoring Program curriculum for Eastern Massachusetts and New YorkMaintained a $10K budget while increasing involvement from 60 to 120 membersOversaw matching process including application management, acceptance notices, matching pairs, and assigning sponsorsOrganized 10-12 events per 6 month session
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Jenzabar
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Greater Boston Area
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Executive & Personal Assistant to CEO and President
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Oct 2005 - Jan 2007
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Greater Boston Area
Planned all details for both large and small meetingsArranged travel for tradeshows, conferences, and offsite meetingsApproved expense reports for eight senior managersCoordinated entertainment for clients, such as Red Sox, Celtics, and Patriots ticketsHelped marketing and sales with invitations,...
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Healthworks Fitness Centers for Women
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Greater Boston Area
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Membership Sales Advisor
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Aug 2003 - Oct 2005
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Greater Boston Area
Promoted and sold membershipsMaintained relationships with prospective customersSolved billing issues and customer complaintsCollaborated on marketing strategies and programs’ innovations
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Education
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2009 - 2011Simmons College - Simmons School of Management
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1999 - 2003Connecticut College
Suggested Services
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Industry Focus. “Business and Professional Services”
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