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Katie Hawley

Vendor Membership & Exhibits Sales Manager at Restaurant Facility Management Association
Intro Book
Client Success and Account Management Expert
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Location
Dallas-Fort Worth Metroplex, US
Languages
  • English -
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Bio

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Katie Hawley is a seasoned professional with experience in client success, account management, and training. She has worked in various industries, including healthcare and finance, and holds a Bachelor of Business Administration degree from Stephen F. Austin State University.

Credentials

  • Professional Selling Skills
    Carter BloodCare
    Jun, 2019
    - Apr, 2026
  • Teaching License-Standard
    Texas Education Agency
    May, 2009
    - Apr, 2026
  • National Association of Pharmaceutical Sales Representatives Certification
    Bossier Parish Community College
    Jun, 2008
    - Apr, 2026

Experience

  • Restaurant Facility Management Association
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Vendor Membership & Exhibits Sales Manager
      • Feb 2022 - Present

    • Marketing and Communications
      • Feb 2022 - Feb 2022

  • HomeTown Ticketing, Inc
    • Senior Client Success Team Lead
      • Apr 2020 - Feb 2022

      - Facilitated onboarding, training and retention of more than 400 clients over a two-year period.- Established and managed a high-performing client services team that contributed to generating over $8M in revenue.

  • Carter BloodCare
    • Senior Account Manager
      • Dec 2015 - Apr 2020

      - Orchestrated large-scale blood drive events in collaboration with businesses, city municipalities and religious organizations.

  • Mortgage Contracting Services
    • United States
    • Real Estate
    • 700 & Above Employee
    • Supervisor of Operations
      • Jun 2014 - Dec 2015

      - Directed a client services team to ensure timely and strategic completion of property preservation for defaulted loans while enhancing revenue generation for clients.- Administered a bid system for contractor proposals, optimizing costs to maintain profitability.

    • Corporate Trainer
      • Oct 2013 - Jun 2015

      - Designed and implemented comprehensive training programs for 250 employees to ensure proficiency in property preservation procedures and client service standards.

  • Plano ISD
    • Teacher
      • Aug 2009 - 2011

      Completed short and long term substitute teacher assignments before transitioning into a full time special education assistant role.

Education

  • 2004 - 2008
    Stephen F. Austin State University
    Bachelor of Business Administration (B.B.A.), Marketing
  • 2004 - 2008
    Stephen F. Austin State University
    Bachelor of Business Administration (BBA), Marketing/Business Communications

Suggested Services

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Industry Focus. “Business and Professional Services”

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