Experience

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  Strongest Families Institute

  • Canada
  • Mental Health Care
  • 1 - 100 Employee

  • Field Services Director

    • Feb 2022 - Feb 2023

    • Led a team of 45+ employees spanning Canada; provided mentorship and training to managers and supervisors• Developed and directed performance improvement plans and annual evaluations• Provided oversight on personnel issues; made recommendations about hiring and terminating. Oversaw staff scheduling and caseload management• Analyzed Field Services client outcomes, and quality assurance checks. Held staff accountable to meeting benchmarks. Provided high level updates to VPs and CEO.• Led audits and resolution of concerns with client progress, staff performance, funder or referral source inquiries or complaints• Co-chair of the Diversity, Equity, Inclusion and Accessibility Committee

  • Research & Product Director

    • 2019 - Feb 2023

    • Led internal components of research studies; oversaw staff, participants, program content development, and procedure development. Liaised with post-doctorates and clinicians. Advised on REB submissions and study protocols• Led the integration of SFI’s ICAN Program on the Wellness Together Canada portal, a federal response to the Covid-19 pandemic. Developed programming and procedures, oversaw staff, and managed client care. Engaged in contract negotiations, data analysis, and progress reporting• Completed poster presentation at the BC Support Unit’s Putting Patients First Conference• Oversaw redevelopment of existing programs including content approval, client advisory groups, progress reports, and budgets.• Supervised and mentored managers, supervisors, and coaches interested in development• Supported diversity, equity, and inclusion initiatives

  • Project / Field Services Manager

    • Oct 2016 - Mar 2019

    • Led a team of 3+ supervisors and 10+ coaches• Managed staffing and client caseloads• Oversaw quality assurance checks and client file audits• Approved atypical or complex client care plans• Trained coaches on SFI modules; trained incoming supervisors• Assisted with program development, policy, and procedure development

  • Project Coordinator

    • Mar 2016 - Oct 2016

  • Coach Supervisor

    • Oct 2015 - Mar 2016

  • Coach Team Lead

    • Sep 2014 - Oct 2015

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  Comox Valley Doulas

  • Comox, BC

  • Post-partum Doula

    • May 2014 - Dec 2014
    • Comox, BC

    I provided evidenced-based information and care with infant feeding, emotional and physical recovery from birth, mother/family-baby bonding, newborn care, and household tasks.

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  Today'n'Tomorrow Learning Society

  • Courtenay, BC

  • Young Parent Program Coordinator

    • Aug 2013 - Jul 2014
    • Courtenay, BC

    • Provided social emotional support for teenage parents and their children• Taught a credited high school course covering parenting, child development, and health• Coordinated services for young parents: Public Health Nursing, Education, Daycare• Liaised with external supports Ex. MCFD, Comox Valley Child Development Centre

• 

  Strongest Families Institute

  • Canada
  • Mental Health Care
  • 1 - 100 Employee

  • Coach Team Lead

    • Jan 2013 - Sep 2013

  • Coach

    • Apr 2011 - Jan 2013

    • Provided Coaching support for all modules: Parents Empowering Kids, Chase Worries Away, Defeat Anxiety, Dry Nights Ahead, and various research studies• Engaged clients in skill acquisition through teaching, problem solving, role playing, and collaborative goal setting• Competency trained to provide client care for various backgrounds (ex. military families, 2SLGBTQIA+, neurodiverse, and Indigenous)

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  IWK Health Centre

  • Intake Assessment Assistant

    • Sep 2010 - Apr 2011

    I administered the Brief Child and Family Phone Interview (BCFPI) to parents/caregivers and youth seeking mental health services at the IWK Health Centre.

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  NA

  • Halifax, Canada

  • Supernanny

    • Aug 2007 - Sep 2010
    • Halifax, Canada

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  Corkum & Associates

  • Behavior Interventionist / Psychometrist / Psychologist’s Assistant

    • Jun 2006 - Jul 2010

    I administered and scored standardized measures for psychoeducational assessments, wrote reports, created therapy tools such as social stories and picture schedules.