Experience

VALIC Financial Advisors, Inc.

• Plano, TX

• District Office Coordinator

  • Jul 2018 - Present
  • Plano, TX



Workforce Solutions of North Central Texas

• McKinney, Texas

• Talent Development Specialist

  • Feb 2018 - Jun 2018
  • McKinney, Texas

  Facilitated orientations for intake to appropriate programs.Performed initial client assessment and analysis to begin employment plans.Managed program participants in developing vocational goals reflective of their skills, capabilities and interests.Tracked participant progress towards achieving goals while assuring program compliance.Determined eligibility, entered data and managed cases. Met with participants to identify barriers to employment and develop strategies to manage these issues.Increased department goal attainment from 33% to 71%, which is above board's expectation.



Kia Motors America

• Plano, TX

• Regional Administrator / Executive Assistant (Contractor)

  • 2017 - 2018
  • Plano, TX

  Created travel requests tailored to Southwest Regional Director’s travel itinerary.Processed expense reports through SAP Cloud Travel & Expense.Researched and compiled information such as sales demographics, current events and news articles relating to automotive industry, enabling director to report accurate information to CEO.Collected regional itineraries, updated to excel spreadsheets and distributed to region personnel.Organized various events which included catering and logistics for district sales manager meetings.Managed director’s calendar ensuring he remained current on his commitments for the day, week, and month.Updated databases and tracked departmental activity providing director with accurate and actionable data.



NRG ENERGY

• Plano, TX

• Marketing Coordinator (Contractor)

  • 2016 - 2017
  • Plano, TX

  Recognized at annual meeting for outstanding contributions to Sales and Marketing team.Authored marketing packet welcome letters and called clients about promotions, increasing conversion rate by 11.4% in first month.Updated Salesforce with call details and changes; utilized advanced excel features to gather data for e-blasts.Created PowerPoint presentations for team to share with internal and external clients.



SRS DISTRIBUTION INC.

• McKinney, TX

• Special Projects Administrative Assistant (Contractor)

  • Jun 2016 - Nov 2016
  • McKinney, TX

  Created excel spreadsheet that tracked expenditures of 3000-vehicle fleet by recording and coding 25,000 invoices from two year period.Prepared mileage reports for 3000 vehicles by communicating and following up with 150 branch managers, surpassing Director’s expectations by completing assignment ahead of deadline.



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Executive Administrative Assistant, Strategic Sourcing (Contractor)

  • 2015 - 2016

  Provide high degree of administrative support to vice president and leadership team with use of Ericsson administrative and proprietary tools including Ericsson Buyer, ESS/MSS, CRM, GORDON, and Tango.Manage calendar for department head, frequently collaborating with administrative assistants to secure mutually optimal appointment times.Onboard and exit department hires, contractors and interns through equipment procurement/disposition, purchase card acquisition /dissolution, and badge obtainment/inactivation.Update and maintain organizational chart and electronic distribution lists to reflect current accurate picture in highly dynamic environment.Exercise technical expertise for drive acquisition and various technically-oriented projects.Network and collaborate with internal and external assistants to achieve equally beneficial results.Executive Administrative Assistant, BAMA CU

• Executive Administrative Assistant, BAMA CU (Contractor)

  • 2015 - 2016

  Assisted five high-level vice presidents with variety of tasks including travel arrangements, expense reporting, meeting planning, catering, and conference room reservations.Communicated verbally and electronically with vice presidents and customers to organize meetings and events.Compiled and updated spreadsheet data to use for customer relations and event invitations.Served as vice presidents’ delegate to approve direct reports’ expenses and time.



WEALTHCOUNSEL, LLC

• Sales Administrative Assistant

  • 2012 - 2015

  Provided administrative support to vice president of sales and eight practice development consultants.Processed contracts, tracked revenue and commissions, and coordinated new client on-boarding.Created reports containing accurate and actionable data, providing vice president key metric insights.Managed Member Referral Program, tracking referrals and collaborating with Accounting to credit customers.Created personalized communications for Act-On email campaigns that generated significant prospect interest.Liaised with Accounting, Member Services, Marketing and Education to resolve various customer challenges.Researched and resolved internal challenges emerging from new software implementation, frequently working with database administrator and web master, allowing reps to seamlessly close business.Assumed various projects, freeing time for sales reps to engage prospects and secure contracts.



Right Management

• Richardson, TX

• Executive Assistant / Resume Editor

  • 2011 - 2012
  • Richardson, TX

  Provided executive support to vice president of research resources and affiliate principal at Right Management, global provider of consulting solutions and career transition services.Hired to assist with resume formatting to ensure prompt turnaround to consultants and client base.Promoted to executive assistant supporting affiliate owner after two months to facilitate communications in Marketing and perform quality control on financial documents and reports.Trained administrative staff in MS PowerPoint 2007, including organizational chart construction and creating, editing and troubleshooting slide presentations.



Independent Contractor

• Frisco, TX

• Freelance Writer / Editor

  • 2008 - 2012
  • Frisco, TX

  Authored resumes from concept to conclusion, including designing and formatting to ensure attractive presentation, as well as wording to maximize recruiting interest.Edited manuscripts to ensure optimal word flow, absence of passive voice, and correct grammar and punctuation in compliance with “The Associated Press Stylebook” for publication to Kindles, Nooks and other electronic readers.Edited lengthy proposals for grammar, punctuation, format and agreement with "The Chicago Manual of Style."



COMPUWARE CORPORATION

• Addison, TX

• Executive Administrator

  • 2009 - 2010
  • Addison, TX

  Provided executive support to regional vice president of sales at Compuware Corporation, renowned global industry leader in enterprise software and IT services.Managed executive calendar, including scheduling meetings and conference calls between high-ranked executives and VIPs across multiple time zones.Arranged and verified executive travel from concept to conclusion, including securing and altering multi-leg flights, assigning seats, requesting upgrades, and reserving hotel rooms and car services.Maintained strict confidentiality, while facilitating communication among multi-level executives and regional directors and participating in, and documenting, weekly high-level inter-departmental meetings focused on recruiting.Compiled complex spreadsheets which track face-to-face meetings, quarterly business reviews and project proof-of-value resource availability. Generated forecasting and pipeline reports on Salesforce.com.Channeled compensation plans and commission statements appropriately and timely, obtaining and processing signatures through multiple levels of authority.



BLUE CROSS AND BLUE SHIELD

• Plano, TX

• Executive Assistant

  • 2008 - 2009
  • Plano, TX

  Provided executive support to vice president of corporate communications at BlueCross and BlueShield, the most recognized national insurance provider in the healthcare industry.Managed executive calendar and planned and executed conferencing logistics to assure meetings progressed seamlessly.Created and compiled reports, updated databases, and tracked departmental activity to guarantee management had accurate data with which to make strategic decisions.



COMMUNITY HEALTH SYSTEMS (Triad Hospitals)

• Executive Assistant

  • 2005 - 2008

  Provided administrative support to vice president of internal audit, directors and CPAs of Fortune 500 Healthcare Corporation, which owns and manages hospitals nationwide. Collaborated with c-level executives on policy initiations and modifications by soliciting and documenting committee approvals; subsequently editing revisions to ensure access to current, accurate information.Recorded and reconciled external auditing firm contracts and invoices, assuring correct and timely payment.Created, edited, tracked and maintained financial reports to ensure accurate results were conveyed to executive board.Coordinated travel arrangements, managed calendars, prepared expense reports and provided essential administrative functions to meet the evolving needs and priorities of internal audit. Managed website for CFO and controllers, arranged on-site meetings and scheduled webcasts.



Alcatel-Lucent

• Marketing Communications Specialist

  • 1900 - 1905