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Kathryn West is a seasoned business professional with extensive experience in business process improvement, business analysis, and program management. She has a strong background in finance, having worked in various roles including Business Process Manager and Business Analyst for top companies like CIGNA Property and Casualty and T-Systems CIS. Kathryn holds an MBA from Temple University and a Bachelor of Arts in Economics from Rutgers, The State University of New Jersey-New Brunswick. With over 24 years of experience, Kathryn has developed expertise in enterprise systems development, internal audit, and workshop facilitation. She has also worked with non-profit organizations, dedicating 25+ hours per week to volunteer work with Social Concerns, Project PAUL, and St. Vincent de Paul.

Experience

    • Volunteer
      • Jan 2000 - Present

      Dedicate 25+ hours per week in volunteer organizations whose mission is to alleviate the suffering of the poor.

    • Asst. Director, Business Process
      • 2002 - 2007

      Documented existing processes in Visio and developed new processes for Deutsche Telekom's Carrier International Services division.

  • OAOT Solutions
    • Middletown, NJ
    • Consultant
      • 2000 - 2002
      • Middletown, NJ

      Business Analyst for Financial Pricing Model at client site (AT&T). Act as project manager for system enhancements.

  • CIGNA Property and Casualty
    • Greater Philadelphia Area
    • Business Process Manager
      • 1986 - 1999
      • Greater Philadelphia Area

      Advised business units on workflows, systems integration, and compliance issues. Acted as primary business analyst for new system development and implementation. Led training of field and client sites for new technology installations. Managed regional office finance department. Assisted in dev...

Education

  • 1990 - 1993
    Temple University - Fox School of Business and Management
  • 1982 - 1986
    Rutgers, The State University of New Jersey-New Brunswick

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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